Received un matched pair of ear tips, sent an email but received no response. Had to contact Meze to rectify the issue.

Timely shipping and good catalog to choose from

Great service and effortless exchange experience!

Justin was helpful upon my first few calls, but I noticed that I was unable to contact after the purchase to receive advice or updates on the order. I understand being busy, but calls and emails were not being returned until I contacted enough. This was causing concern due to perceived lack of transparency. If I didn't experience that, this would have been a 5/5 transaction.

This amp is absolute magic. The mzotl topology in this amp gives you all the benefits of tubes without any of the drawbacks. The most incredible thing about this amp is just how transparent it is. Teamed up with my Lampizator Atlantic it has superb weight, vast soundstage, summit level resolution and clarity. The dynamics and punch is out of this world. What a fantastic amp. Thanks to headamp in helping me add this TOTL amp to my collection. The best service and retailer in the industry.

Fantastic service, as always ,from Justin and team!

Great service; very prompt responses via email and fast shipping. Very impressive for such a small operation!

Shipping and customer service is great

One day shipping ane incredible customer service.

Exceptional customer service, one day shipping. . what more can one ask for?

So far - so good. Order went smoothly!

Delivery time was great. Product arrive with no hic-cups.

Sale and delivery was fine, one inquiry to customer service (recommendation for volume controller) remains unanswered.

well packaged quick shipping no issues.

The all leather pads bring more low end to the Empyrean 2. More base, more rumble, More density, more punch. I like these pads. Super soft and comfortable and perfect fit. Fastest shipping and great service from HeadAmp as usual. Absolutely my favorite place to shop for the audio hobby.

First time user of your website and the experience was definitely above average. Very easy to manipulate the purchase and shipping was right on time. Will definitely use you guys again.

Shipping, service, support outstanding.

Good shipping and order.

Good communication and very fast delivery.

Headamp had this for the best price I could find, and with free fast shipping (under 48 hours). Buy with confidence.