Site reviews
M. Shuma has given me
M. Shuma has given me excellent assistance in trying to find the right size Shirt for me.
M. Shuma has given me
M. Shuma has given me excellent assistance in trying to find the right size Shirt for me.
I paid for express shipping.
I paid for express shipping. I bought on a Monday night in Sydney, it was delivered on Friday morning, from UK.
I paid for express shipping.
I paid for express shipping. I bought on a Monday night in Sydney, it was delivered on Friday morning, from UK.
Keep up the good work
Keep up the good work well done
Keep up the good work
Keep up the good work well done
Shipping is swift an excellent
Shipping is swift an excellent company.
Shipping is swift an excellent
Shipping is swift an excellent company.
It went well and neatly
It went well and neatly packaged and very satisfactory
It went well and neatly
It went well and neatly packaged and very satisfactory
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A Satisfied Customer
I have been very satisfied with all the different items of clothing purchased.
A Satisfied Customer
I have been very satisfied with all the different items of clothing purchased.
Disappointed with Customer Service (Alex
Disappointed with Customer Service (Alex Brown) who took days to respond with incomplete information. Trying to understand why the twill shirts received are plain weaved and super thin like poplin. I know these and have bought there for years.
Disappointed with Customer Service (Alex
Disappointed with Customer Service (Alex Brown) who took days to respond with incomplete information. Trying to understand why the twill shirts received are plain weaved and super thin like poplin. I know these and have bought there for years.
Your company could not provide
Your company could not provide pockets or even some material to make One so we were unable to proceed We have purchased shirts before with pockets As your quality is excellent I feel very sad we cannot purchase your outstanding shirts Elizabeth Picton -Warlow
Your company could not provide
Your company could not provide pockets or even some material to make One so we were unable to proceed We have purchased shirts before with pockets As your quality is excellent I feel very sad we cannot purchase your outstanding shirts Elizabeth Picton -Warlow
Terrible customer service
Customer service is terrible I spent ages trying to get through by phone one time being on hold for 12 mnutes then being told there was no one to take my call please call back also email response took four days to get a reply. I was sold an item then told I could not return it without giving me any valid reason after complaining I did get a refund
Terrible customer service
Customer service is terrible I spent ages trying to get through by phone one time being on hold for 12 mnutes then being told there was no one to take my call please call back also email response took four days to get a reply. I was sold an item then told I could not return it without giving me any valid reason after complaining I did get a refund
Not happy
Online customer service is great. However the sales lady in Westfield was quite rude. No smiling face, not willing to help when I asked for the stock availability. Very disappointed.
Not happy
Online customer service is great. However the sales lady in Westfield was quite rude. No smiling face, not willing to help when I asked for the stock availability. Very disappointed.
Great shirts and great shipping
Great shirts and great shipping service to Western Australia! Thank you
Great shirts and great shipping
Great shirts and great shipping service to Western Australia! Thank you
Store staff are brilliant
Store staff are brilliant
Store staff are brilliant
Store staff are brilliant
Spam
Spam. They sign you up to so many mailing lists. Find somewhere else.
Spam
Spam. They sign you up to so many mailing lists. Find somewhere else.
Sending returned shoes to new customers.
You guys send used shoes. I will be posting this everywhere on the internet.
Sending returned shoes to new customers.
You guys send used shoes. I will be posting this everywhere on the internet.
Customer services
The customer services were very useful to helping me out to exchange a few items i recently bought it but I'm afraid came up at the wrong size.
Customer services
The customer services were very useful to helping me out to exchange a few items i recently bought it but I'm afraid came up at the wrong size.
I needed this order to
I needed this order to arrive yesterday as promised.
I needed this order to
I needed this order to arrive yesterday as promised.
The return was hard.
The return was hard.
The return was hard.
The return was hard.
Great experience. Reliable shipping time
Great experience. Reliable shipping time frames. Great quality product.
Great experience. Reliable shipping time
Great experience. Reliable shipping time frames. Great quality product.
Shirt came defective and they did not resolve
Shirt came stained, contacted them within an hour of receiving it. I was so excited to get the shirt too, as an attorney i wear a dress shirt daily. I usually order from a competitor, and this has never ever happened. After days of waiting for a reply from Hawes, Instead of helping me resolve this, I got directed through a network of other customer support completely separate from HAWES that made it very difficult to the point I’ve pretty much given up and will be accepting it as a loss and life lesson to not purchase from them ever again.
Shirt came defective and they did not resolve
Shirt came stained, contacted them within an hour of receiving it. I was so excited to get the shirt too, as an attorney i wear a dress shirt daily. I usually order from a competitor, and this has never ever happened. After days of waiting for a reply from Hawes, Instead of helping me resolve this, I got directed through a network of other customer support completely separate from HAWES that made it very difficult to the point I’ve pretty much given up and will be accepting it as a loss and life lesson to not purchase from them ever again.


