Good

Great communication throughout the purchase. I would highly recommend Haven of Heat for a sauna purchase.

Customer service and delivery were all great! We were not home at the time of delivery but received a phone call from delivery where we wanted it placed. It was easy to put together and customer service said to reach out with any questions but we figured it out pretty easily.

The unit was packaged perfectly and it was delivered with zero damage

Super responsive and knowledgeable staff answered all my questions over the course of 2 months on and off as I was researching for my build. Thanks so much team HoH!

Seamless experience. Shipping was fast!!

We love our new sauna. Due to some medical issues we aren’t able to travel south this winter, this will let us bring the warmth to us.

delivered on time. went together very easily. very comfortable to lay in

Would rate "Haven of Heat" higher than 5 stars, if possible. . . great company with excellent customer service!

Great customer servixe!

Loving the heater, package arrived really quick. But no hardware (sealant, screws) come with chimney kit.

Great

Tim at Haven Of Heat was exceptionally helpful. He's extremely knowledgeable, friendly, and happy to lend advice. He helped me pick out my heater and also with my DIY sauna design. I would highly recommend Haven Of Heat and will be using them regularly for materials throughout my build!

Great company to work with - easy order, great price, fast ship.

Delivery was as expected. Assembly was straightforward and, with the assistance of a second person was relatively easy.

Excellent service and arrived on time and in good condition

Great people, great stove.

Shipping was wonderful arrived on time and put it in my garage out of the weather.

Thinking good customer service is a lost art? I can say that it is alive and well with Tim and everyone at Haven Of Heat. Tim wanted to know every detail about my project and was able to make cost saving suggestions as my plan included a tile feature (an idea I stole from him!) which cut down the amount of siding I’d need from his standard 5x7 kit. I also wanted floating benches and as a weekend, semi-handy diy guy, I wasn’t confident in my carpentry skills to pull that off. Tim walked me through his design, two or three times, and I was able to build rock solid, beautiful floating benches. Why can’t all businesses be like this?!

Building my first sauna and I went down the internet rabbit hole, purchased books etc. I wish I called Tim at Haven Of Heat first. His knowledge was tremendously helpful. He was patient, answered all my questions, and then some. I ordered all the parts from him. I could not be happier BUY HERE AND DEAL WITH THESE GUYS!!! YOU WILL NOT REGRET IT!!