Product info on website is good. Ordering is straight forward. Dispatch & delivery is good/fast.

It would be helpful to have an instruction page accompany the means of attachment. Once attached, they make the pack more comfortable.

Honestly people stop me in the street to ask about this LOVELY bag. It’s the best I’ve ever had. So nicely made, and well designed.

Excellent service

Very good. Shipping was fast and customer service was very helpful

Excellent product and service

Beautiful design, great bag for day to day

Very quick delivery

Great experience!

Love the story and the product quality

Wonderful product. Love the colour and feel of it. The two-part screw top is very useful. I would recommend your products to friends and family. I would not have known you existed if 'The Pig' had not introduced you to me. Thank you 'The Pig'.

10/10 beyond all expectations

Great service

Good well made products.

TOP

Excellent service, thank you

Super

I’ve been using Groundtruth bags since the brand launched its first backpack, and they’ve been my go-to for every trip, India, Japan, Iceland, Sardinia, and many more. The backpacks are not only incredibly comfortable and practical in all weather conditions, but they also represent a cause I deeply support. I admire the brand’s commitment to sustainability and innovation, and I’m proud to stand behind their vision. I absolutely love their products and can’t wait to see what they launch next!

I'm very satisfied with the service (a very nice person answered my questions). Less so for delivery outside the UK (delivery date changed at the last minute and lack of information on charges and taxes from the delivery company).

Service was fine