Great. I used it for backpacking and I will use it for mtb cycling.

Not sure yet the 1st one I receive was defective have not had the opportunity to try this one it might be a while before I use it.

Easy of ordering and delivery was quick

X. com/re_mote_control

Super fast shipping, perfect products

Incredibly quick delivery! Awesome product!

Great comms, relatively quick shipping. No complaints.

The taste of the water comes out really good

I’m currently on a solo motorcycle adventure across Laos. The Grayl is awesome and has saved countless empty plastic bottles. I’ve refilled the Grayl from dodgy bathrooms and rivers. Never sick. Never thirsty.

No just said it would not work. Didn’t offer things that would make it work. I think I figured it out.

Travis was super helpful and provided all the information I needed to resolve my issue. Much appreciated.

Awesome customer service. Totally blown away by their quick response and ability to solve my issue! Will be a customer for life! Huge shout out to Travis B over at Grayl customer service

The answer I received to my question was clear and concise. Thank you!

Thank you for your prompt response and assistance

Super helpful, info helped me decide and purchase, perfect timing too, prompt, thank you so so much !

EXCELLENT ASSISTANCE WHICH RESOLVED A PRODUCTION DEFECT IN THE BOTTLE

I discovered an issue with my new ultrapress leaking between the outer cup and the seal while on a backpacking trip, which was a bit of bummer. That said, I loved the ease of being able to use the ultrapress frequently without pulling out my larger water filter. When I got home, I contacted customer service to explain the problem and they warrantied the ultrapress without issue. They’ve definitely earned my business for life.

appreciate you guys.

Great products and fantastic customer service!

Stellar Customer service, prompt and efficient responses