Great customer service

Brilliant in products and fast delivery

Excellent service as usual from the Grace team :)

A divine store. Staff were friendly and helpful. I do love a store where I'm treated like a customer and not a number. There's only a handful of boutiques in Melbourne where I'd say you get true customer service. And Grace is one of them. x

Fab service every time

Fabulous service, definitely will be back

I love this place (always visit when in Melbourne from Perth) because the owner is simply exceptional—in every way—but she wasn’t on when I was there last, and the alternative service was in the first attempt quite neglectful (as the assistants were engaged in small talk for a good 10 minutes with another customer who wasn’t trying anything on and completely ignored my friend and me). But I went back later, as I knew what I wanted—so just bought it. Polite enough, just not the service we have come to expect!

Stunning colour. Intense dye colour. Just love the cosy fit too.

Exemplary service always helpful and courteous

Friendly, informative service in-store as usual

Always great service x

Great service, as always. Not pushy. Stay that way.

Understanding my needs and preferences

I enjoy the personal shopping experience in store with the knowledgeable sales team they are also very approachable and helpful.

Exceptional Customer Service experience, I don’t feel any pressure everytime when I shopped at there.

Fantastic Customer Service !

Super quick delivery. Service was fantastic!

Great customer service. Shipped fast

Service at Grace is the best. Fun, honest and informed.

Extremely Happy