I greatly appreciate your personal response, from a real person! It is always disheartening when you cannot communicate with someone. Thank you!

See previous review

Customer Service was awesome! The Shop program was showing my order as delivered but I never received it. Customer Service shipped out another replacement order and I had it within a few days. They never treated me like “I was lying” like some other companies do. I will forever sing the praises of their customer service.

I tried it to reduce the bags under my eyes. None of the products I tried worked.

Customer service was nonexistent. You don’t get any instructions on using the products together.

Haven’t started yet I will fill it out again when I start. I just been in the hospital for two months.

I’m impressed

I love all the products ! Works beautifully and quickly

Easy to order and website is also good. Great products!

I did find that my skin was pretty soft with it, but I did not find any improvement in lines or anything. So basically it was really expensive to get the same result I get with less expensive clean products.

Products came relatively quickly. So far am enjoying all the products. I am a first time user of Genucel. Tried based on Megan Kelly referral.

Ordering on line was easy, offering a complete eye packet was the best way to go and the shipping was fast.

Customer service and shipping are exemplary

I’ve been using Genucel products for a long time. I’m very satisfied with how my skin looks and feels. The products last a long time.

Always happy with the products.

Best eye bag product

Love the younger looking results

So far you guys are great - just waitng to see if the product lives up to its billing. . .

No measurable results yet. Hoping for more progress soon.

I always get the best service from the women that take my orders on the phone.