I recently by a bike but I can't say the process was nice and smooth, if you don't call them to ask for updates they will never update the site and you wilt be in the dark. Plus they never told me that the bike and the battery will arrive in 2 different shipments and 1 day apart. Their costumer service is nice but the delivery is really bad I took more than 9 days to get my bike.

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Really good shipping was 7 days but the battery came separately 2 days later which was a bit disappointing

Product arrived very quickly. Easy to deal with and will recommend to others

Good price (especially with CyclingUK discount - thanks for that), good range of items, quick service. Store was a little confused when I went to pick it up (I guess they don't get many orders from you?) but they were still friendly and helpful.

Arrived swiftly and as advertised

Smooth transaction thoughout.

Good bike shop

excellent service and quick delivery, product price was very competitive

Easy to use.

First time I have used Freewheel absolutely first class in all departments

Great price, far delivery and good comms.

fast and cheap and brilliant stuff

great customer service

Great service.

Very good service thanks

Really good... Goods arrived even quicker than I thought with just the standard delivery

Great all round service and will certainly use again, when required. Many thanks.

Easy to order and great to have selection of click and collect or home delivery

Prompt delivery good value and not amazon.