Prompt response

overall great experience

So far very good. Only exception is method of payment. Afraid to use credit card. Wiring cost $50. Better if PayPal was useable.

Customer Care Specialist was very proactive in helping.

friendly and knowledgeable customer support and easy to use website

I’ve recently have had the pleasure of working with Olivia Newby. I have a client that needs me to convert her son‘s condo to a fully functional handicap shower. Having been a builder for 29 years I’ve encountered a lot of requests. This was a first for me. Olivia was able to answer every obscure question that I had and I feel confident that will be delivering exactly what my client needs, with the help of your product.

Marie was extremely helpful with all of my questions. She was very prompt, professional, and well-versed on the product. She was a pleasure to work with. You are very fortunate to have her on staff. David Young

We use Freedom Showers for all of our multi-family projects. Good quality showers!

The sales people were very helpful, making sure my order was placed correctly

Purchase a shower seat for my outdoor shower. Stainless and teak turned out great.

Very happy with custmer service, the young lady who helped me ( sorry, her name escapes me at press time ) was very knowledgeable and prompt with answering to my requests

We are a kitchen and bath installer. We have purchased these seats for our customers. Customers love them, and installers said they are very nice to install.

Timely. . . instock. . . always a pleasure to work with

Easy to order. Easy to install. It’s a no brainer 😉

I have not received the shower yet. The delivery process was the most challenging. I appreciate the specialist being cautious, but not being able to talk directly to the delivery provider caused a lot of extra stress. My property would allow a semi to turn around, but they would not deviate from a street delivery (which was not possible). Thankfully my plumber agreed to take delivery. If not for the plumber I would not have been able to order. Olivia (the supervisor) was great to work with, and she explained each step of the process. I am looking forward to receiving and installing.

Great product, delivered a few days ahead of schedule.

We are very happy with the quality of the shower chair. It was easy to put together and the customer care team was very helpful with ordering and followed up to make sure everything okay.

Marie Simms was outstanding with answering my many questions, going over every product and features, all the through my purchase.

Freedom Showers goes the extra effort to avoid any errors. Communication is always good. Quality is always top notch, materials arrive on schedule.

I rate my experience with the Freedom people as great. Hope my scale selection is the highest. Hopefully the delivery and condition of the order goes just as well as the quote and ordering. Cheers, Dan Davis