My experience with France & Son was 100% over the top, covering both the initial ordering process and the complex final delivery. The customer service team was extremely responsive, consistently pleasant, and highly knowledgeable about all their product lines, which made discussing the furniture specifics very productive.

The customer service here is top-notch, and frankly, they went far above and beyond the call of duty to ensure my complete satisfaction.

The product quality is truly exceptional, surpassing my highest expectations. My new chair is even better in person than it appeared in the detailed online photos, which is a rare and welcome feat when buying specialty items sight unseen. It is meticulously beautifully crafted with precision and incredible attention to detail, showcasing superior construction methods. Furthermore, it is surprisingly comfortable for its sleek design, proving to be a perfect blend of high aesthetics and essential function. This high level of craftsmanship and superior material use confirms that I haven't just bought a chair, but have made a solid, long-term investment in quality design for my home.

I am absolutely thrilled with the purchase from start to finish! I was initially hesitant about making a large furniture purchase online, but I'm so glad I decided to call the local store first. The representative, Camille, was incredibly professional, genuinely helpful, and a total pleasure to speak with. She patiently answered all my questions regarding material options, lead times, and shipping logistics. She skillfully assisted me in navigating my purchase options and made the entire process feel effortless and easy, turning what could have been a stressful decision into a genuinely exciting one. This level of personalized support and dedication to customer comfort really set this experience apart and absolutely deserves the highest rating possible.

The quality of the construction on this piece is outstanding. It feels incredibly solid and robust when you handle it or move it. This is definitely a piece that was intentionally designed and built to last for generations, not just a few years.

I had a very fun and productive time speaking with Elizabeth about my various design options. She was highly knowledgeable about the entire catalog, and her guidance was invaluable in helping me select the absolute perfect piece for my living room aesthetic. This personal, expert, and friendly touch truly made the shopping process enjoyable and deeply satisfying.

The customer service representatives they employ are phenomenal. They had the greatest customer service attitude and were so quick, efficient, and proactive in handling all my requests and questions.

The product arrived safely, meticulously well-packaged, and I felt the price was fair and competitive when compared to similar high-end items I looked at from other retailers

The Corbin Etagere in Light Cerused Oak is exactly as we had hoped it would be based on the website images—no unwelcome surprises. It is very solid, incredibly sturdy, and the unique fluting detail on the frame gives it an undeniably elegant and high-end, expensive look. We are very, very happy with the superior quality and striking design of this highly functional display piece.

The quality of this light fixture is incredible and substantial. I had been searching for something truly unique and elegant for our master closet space, and the Menlo Park Chandelier is absolutely perfect. It adds a much-needed touch of sophistication and provides excellent, flattering lighting, ultimately finishing the space perfectly and moving it beyond a purely functional area.

The team at France&Son kept us updated every single step of the way while our custom-ordered piece made the long journey to our home. This consistent and proactive communication was fantastic. We absolutely love their extensive selection of stylish and well-made furniture, and this detailed communication proves their dedication to a completely stress-free customer experience from order placement to final delivery.

The store itself has a great, welcoming atmosphere, and the layout and setup of the displays are very lovely and inspiring. Visiting the showroom was a wonderfully relaxing and unhurried experience, allowing me plenty of time to fully appreciate the pieces and visualize them successfully in my own home.

The Prater Counter Stool is exactly as pictured on the website, which instills a lot of confidence in the brand's presentation. I am very happy with the final product;

The delivery process was highly efficient, characterized by quick shipping and extremely prompt notifications at every stage. I always knew precisely where my order was and had a clear, reliable window of when to expect it at my door. This company clearly runs an efficient logistics operation, ensuring a smooth and hassle-free experience from the warehouse to my front door. This reliability is the hallmark of a Great company indeed!

This area rug is positively beautiful, and the accompanying customer service was truly outstanding and empathetic. Elizabeth Sorbara took exceptional care to help me by personally expediting the shipping, ensuring I received the rug in time for a major event. I was super grateful for her kindness and dedication to my specific needs. This level of personalized, problem-solving service makes them a top-notch operation that clearly values its customers.

Very nice office chair, good material

Amazing furniture, my coffee table has really good materials.

My bed is amazing, the delivery team handled the assembly perfectly.

Mis sillas nuevas son hermosas, muy buena relación precio/calidad,

My new wall painting is amazing, the showroom has great stuff