Efficient service , good product

The new company sends out a review without bothering to send the expensive order I placed ages ago. Please bring back the shop as this new system is the worst!!!

Besides having come across many items out of stock, it is also frustrated in navigating around the website. Every time I select an item to the cart, the screen does NOT go back to where I was before the item was sent to the cart, instead the screen goes back to the beginning page.

One thing which annoys me the most is that too often there is no stock of what I want/need, and that also turned me away to elsewhere to do my shopping.

Shipping and customer service is terrible - but you already know that, and don't really care.

I've told numerous people and they're all in aggrence, life changing. Feel like I can live a relatively normal life, thanks to Fodzyme and the fod shop. No reading labels, no hassles. Sad to see the shopfront go, just like No Go products.

I really miss my garlic and onion and these substitutes are a life saver!

Arrived promptly ,well packed . Havnt tried contents yet ,but have great hopes !

5 stars

Says on the website customers would be made aware if items were out of stock. This was not the case when I ordered. And I had no follow up correspondence after I ordered that the item was not in stock. I had to email after a week wondering why no shipping updates had occurred where I finally got told the item was out of stock. I did receive it in the end. But thats a poor customer experience when I've paid for something and then feel like I've been scammed due to poor information/ updates.

It took a while to receive the product, and I had to follow up with the company a couple of times for ETA's. But I will still purchase from this shop again.

Some crackers were crushed on delivery. Otherwise great.

The product I ordered was not sent to me

Helpful, prompt, very satisfied with Fodshop’s assistance, e. g. when an item is held up.

Almost instantaneous follow up on my order & ready for pickup SO quick - thank you team, much appreciated.

Makes it so easy when EVERYTHING is FODMAP friendly - thanks!

Really fast shipping, great products.

I still don’t have the product after 17 days from ordering. The Aramex site now says order delayed so no idea when it will arrive. Suggest changing shipping company.

I'm no longer on low FODMAP, but have several dietary restrictions and was happy to find some safe alternatives. The air was fairly easy to navigate, and delivery was a little bit slow, but also very good.

Took longer than normal due to delays, communication wasn’t great at the beginning for arrival timelines. Also broken lid on a spice shaker on arrival when unpacking products. I’ve requested a new one with quick response. But I love the products of the garlic and onion replacer, and so grateful they have arrived. Looking forward to trying the spices and herbs from SnS