Our order was processed and shipped very fast

Easy to set up new remote. Fast delivery Pain free Thank you

Haven’t received remote yet; but was happy for quick email saying order received.

Right product, delivered on time

Easy to use website.

Phone representative listened well and helped me place an order.

Easy to order

Item never arrived. bottom of tube was gone with the item

I cant get it to work

We never got the item The bottom of the tube was gone and so was the product

It was easy. We ordered it it was delivered and it works. Nothing else to say!

Great Company

Y’all are awesome!! The replacement remote was delivered in 4 days, and installation was so easy a cave man could do it! Seriously, slipped the old leads off, followed the directions to put the new leads on, done in 10min.

Outstanding Response and Delivery. I received the Fireplace Remote Heat Shield on the day Tracking indicated it would be delivered. It is a perfect fit. Thank you!

The person I spoke with on the phone was very pleasant and knowledgeable.

using the name and model of my fireplace remote, It was easy to order a new unit.

good customer service rep, timely delivery, easy to install.

Outstanding! Prompt response to my question providing me with the information I need. I wanted to make sure the Remote Heat Shield would fit in the space that I have available in the propane fireplace.

Very fast response. Fair pricing. You should send this survey AFTER the product is received.

good service helpful fast