great product and shipping

Got a bargain on a later model of the Wahoo KICKR Core with the Zwift Cog and Click. Delivered quickly and well packaged.

just what I needed.

Hi Guys I have sent numerous emails complaining that I wanted to return all my goods and repurchase during Black Friday and not had even one response from anyone - no I am going to return all goods next week when I’m back from Egypt and purchase from another competitor as it has left me with a sour taste that you cannot handle simple complaints

No it was not good experience. very poor shopping experience, especially when it comes to logistics and current information

The product ordered arrived in a timely fashion, and the functionality of the product (trainer with Zwift Cog) is as anticipated or maybe even slightly better.

Experience was fine. No problems & delivery was speedy.

Two bikes don’t work. No customer service to have a telephone call with. Delivery company caused £20k worth of damage to my property. Still ongoing and no solution for these issues - even though I’ve been fair and make it an easy fix for wahoo by giving options.

Good communication ahead of delivery. Delivery in time. Everything well packed.

Once you gain you delivered me the wrong item…

Kickr v6 marketed as a premium product arrived faulty. Extremely slow customer support. Slow collection and slower delivery service. Highly regret moving from Elite and Tacx to Wahoo. It seems the company is focusing on growth, merger and acquisition rather than quality and customer support.

Great

Great product.

I placed an order for a KICKR Thru Axle Kit on October 6, but have yet to receive the kit 3 weeks later despite paying $25 for courier shipment. Further, I have not been able to track where the kit is on Fed Ex's tracking site since October 13, and I am unable to reach a Fed Ex customer representative for assistance. At this time, I do not know if or when I will receive my order.

A great product once installed on and I worked out how to get the best from it.

thanks

Nichts anderes erwartet, macht was es machen soll;-)

Great service and product.

Fast delivery. Equally quick to sort out a problem with first item

Service was good, bike came with a firmware that was not standard but managed to solve it with support. Also came without pedals and no instructions… Once all was fixed it is amazing piece of kit!