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Amazing girl served me . . she was so helpful
Love the NEOM refills — easy to use, smell amazing, and a much more sustainable option. The scent lasts well and keeps my home feeling fresh and relaxing. Will definitely keep repurchasing!
Love it!
Excellent customer service
NEOM is above and beyond any other company in its field
Loved the handwash & will be purchasing the refills
The staff in the shop in Kildare village are very helpful
I’ve been burning the Neom Candle in “Pure Luxury” and honestly… it lives up to the name. The scent is soft but rich at the same time — think clean, expensive spa vibes with a subtle warmth that fills the room without being overpowering. It’s one of those candles that makes your whole space feel instantly calmer and a bit more put together (even if there’s laundry on the chair, like… we move 😅). It burns evenly, throws scent well in a medium room, and doesn’t give that artificial “too sweet” headache smell some candles do. Definitely feels like a little treat-yourself moment every time I light it. Would 100% repurchase — this is one of those “don’t save it, light it” candles.
Excellent
Lovely place to shop with fabulous products
Lovely lady in the shop. Very helpful and signed me up for rewards.
Disappointed with NEOM. I placed an order for a birthday gift for my sister, to be delivered (I paid for next day delivery). The gift was not delivered next day and was not delivered to the correct address, the proof of delivery shows this. The delivery company was EVRI who were unhelpful is assisting and advising where and to who the gift was left. Totally awful customer service
Lovely staff, nothing too much trouble.
Fast delivery, ease of purchase, beautiful packaging
Seamless customer journey
Friendly and accommodating staff at the Kildare Village store. Happy staff = happy customer
Happy with fragerence
Service of the staff was very good all the time. We had some issue with the diffuser and sort it out straight away for us. It was delightful to go back everytime!
Friendly polite staff
They’ve changed packaging but the scent is still the same as ever. Great to get the 3 for 2, one in the bag. 1 in the car. And spare at home



| Stars | Count |
|---|---|
| 5 | 34332 |
| 4 | 2684 |
| 3 | 1741 |
| 2 | 662 |
| 1 | 1259 |
| Total | 40678 |