Had to exchange and process was smooth

Great service and product all the way around!

Shipping is pretty quick. If you need to send back, they are helpful.

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I can't say enough about how impressed I am with Keen's excellent return policy. I bought sandals for my son and I, and after wearing them for a week we realized we did not love our shoes. Keen returned both pairs of sandals, paid for the return shipping and issued a complete refund. We have since purchased different sandals and both of us are extremely pleased. These shoes are worth the price!

Fast shipping, good price, great style

I get these every two years. Great boots. I walk and hike alot for work.

Customer service is amazing

Supportive cushy comfortable like walking on pillows

Quick shipping

I have never been disappointed with the quality of the keen footwear. I just wish there were loyalty discounts given because they are expensive.

I ordered the wrong size (ordered 10.5) and I wear a 10. Just wasn't paying attention. IYesterday, I received the 10.5 Red Hook boots. Have already ordered the size 10 which should come soon. Once I receive the 10 (assuming it fits), I'll return the 10.5. Note that the 10.5 came in a box, not a yellow plastic bag. I do have the return label printed and ready for the return. Thank you.

Fast shipping.

Great description and shipping was hassle free with tracking

Each exchange and fast shipping

I love Keen! I can wear them all day and my feet feel great.

Great

Providing better quality and new innovations for hard working individuals !

Got a lot of pairs. 24. Lol

Ship them back. Got a full refund quickly. Great customer service. Too bad the products aren't tastes good.