Delivery man called ahead , placed it inside. No problems.

Although we really love the custom size Brae area rug, we were very unhappy with the whole shipping experience, and suggest you partner with a different company.

rug arrived faster than expected with no damage.

I was not impressed with the rug samples we received. I suppose for the cost the quality is to be expected. REALLY frustrating is that this non-eco-friendly company does not allow samples to be returned for credit. They suggest you throw them away. What a complete waste of resources. . . . one time use and into the landfill. If these rugs were purchased through designers who can reuse the samples for future customers, nonrefundable samples are customary. Direct-to-consumers: we have not experienced this. In fact, companies such as Tufenkian allow in-home trials of full size rugs, and all samples are refundable. What a contrast!

This rug is of very high quality and is just as pictured and described. I absolutely love the modern colors and pattern. Shipping was very fast and rug was packaged with care.

Quick delivery & rug was exactly as shown on your site! No surprises.

Very datisfied

Would definitely order from Enkay again! Great product, good pricing and quick shipment.

Everything was smooth and easy from ordering to getting it. Very good service. The rug is beautiful, the quality is great. We love our rug!

Shipped fast.

I wish it was more economical to return and exchange. The return cost organized by Enkay would have been half the cost of the rug. I would’ve loved to try another rug but now I’m too nervous about trying another one for fear that if I didn’t like it, I am down $450.

Fast shipping. Quality product.

We love how this rug looks in our bedroom. The purchasing process was easy, delivery was fast, and we really appreciated free shipping. All in all, great value!

Very happy with the service I received. I reached out a couple different times with questionsand got timely responses.

Shipping and packaging was very efficient.

All good here very pleased

So far, we've ordered four area rugs and several sample swatches from Enkay and each experience has been ideal. The products are shipped when promised and the rugs are exactly as described. I will definitely continue ordering from Enkay!

How about the option for a smaller, less expensive, sample. That way I can order more samples and have a better opportunity to find the one I love.

Beautiful product offering. Excellent customer service for prompt shipping and delivery. Good pricing and definitely attention to detail in the products offered.

All went well, but when was questioning whether payment would go through due to change in credit card, there was no way to reach a customer service rep by phone and no response to email. Also, I ordered and paid for 4 swatches; the one I preferred was removed from stock due to quality control issues and there was no offer to refund me the expense for swatch.