We are so happy and Thanks mokumeganeya.

I contacted Mokumeganeya to order a custom piece that would represent my 3 kids. I was in touch with the US team, mostly with Don, and all I can say is: what an amazing service! They responded promptly and were very detailed in answering my queries and were also accommodating in terms of the design I wanted and my budget. The package arrived and the pendant is gorgeous!! It also came with a cleaner, certificate for the Diamond and more. Purchasing this custom piece from them is really worth it. This pendant from Mokumeganeya is a treasure I’ll cherish forever. Thank you Mokumeganeya!

Beautiful Craftsmanship! Lovely people to do business with.

The ring was beautiful and she loved it! Great customer service!

Great experience overall, great customer service and products

From the moment my fiance and I stepped into the Costa Mesa store, I knew I would be making an investment there. Rosita's eyes lit up as she looked over the jewelery, and I took notes on the engagement ring details. My consultation for my engagement ring was informative and helpful. And everything was presented neatly and precisely. I appreciated all the clarifications and thoroughness of the staff. The engagement ring arrived and it was magnificent. Rosita definitely agreed when I proposed, in Minikami, Gunma. Don, from Mokumeganeya even arranged for us to visit the store in Ginza to have a consultation about our wedding bands. When we were ready to have the wedding bands made, we were able sit down with Don and confirm everything perfectly. We've had a wonderful experience with Mokumeganeya, and I'm sure we will return in the future.

My Wife and I are extraordinarily happy with our rings. Thank you Mokumeganeya for the incredible service.

The unmatched craftsmanship and the unique style will take your breathe away. Don’s expertise and professionalism made the ring-shopping progress as easy as possible.

Although we weren't able to go in person to their showroom in CA, they were accomodating when scheduling a videoconference and helping walk me through the design/buying process. Very professional and friendly staff, and most of all the ring that finally arrived was exactly what we had hoped for. Having something truly handcrafted and unique to represent our engagement means a lot to us, and the workmanship is perfect. Overall we couldn't be happier.

Excellent quality and service. We are super happy!

Amazing experience from start to finish. Beautiful rings. Excellent experience. High quality.

Everyone was extremely friendly. It was a little confusing having to work with multiple points of contacts, but it worked out well in the end and we have a beautiful pair of rings.

The design is great and with the beautiful packaging , it’s just awesome. Highly recommend the service, they are really helpful, thanks

We love our rings! Thank you! Don and all the staff were super helpful and awesome to work with.

Every process from start to finish was made extremely simple and with a feeling of professionalism you’d want for something this important. Junko was very patient and helpful!

The ring received was just as described. It is beautiful without any imperfections noted. The packaging was also ornate. I would definitely recommend Mokumeganeya!

We are delighted to have these lovely rings on hand !! Even My Japanese is not too good, we can still chat with online translators !! Thanks mokumeganeya

Mokumeganeya's customer service is truly amazing, I previously ordered my engagement ring just by contacting them by email, they replied really fast and listed out every details which made the process very smooth. Finished the order and shipping the ring to my US address on time and the product is so pretty so I decided to order the wedding band as well from them, and they did not disappoint. Once again I ordered the rings through email, and we planned to going to Japan early in the year so we thought it would be nice to have a ring ceremony inside their store as well, and to my surprise, they even offered picking up the rings just 2 weeks after the ceremony because they really value our time in Japan and want our experience to be memorable. Every staff is so friendly and carefully measures our ring sizes and our requests, and of course when we received the product it is so beautiful and satisfying. Thank you so much for the experience and I would definitely recommend them to other people.

Matsumi, Don, and Tyler were all amazing in getting my custom wedding band design realized. When there was a hiccup regarding sizing they immediately took action to remake the rings. Working with them was an amazing experience and I was even able to pick up the bands in Tokyo while there on business. I *HIGHLY* recommend Mokumeganeya!

Very good customer service. I did mine all through emails, and the rings came safely to Canada without any issues. Thank you.