It was a wonderful experience from start to finish. The online consultation with Shay was informative, professional and friendly. Placing the order and finalising the payment was also incredibly efficient and straight forward. When we collected our rings in Tokyo it was a dream come true since we have been waiting since 2020 to get the rings. The sharing ceremony was great and it was wonderful to see the rings and try them on. What I found incredibly useful was that there was still an opportunity to make minor modifications to the rings such as sizing. The collection of the rings went smooth and it is an experience that my wife and I will not forget.

I chose Mokumeganeya because the idea of mixing traditional techniques and modern design to create jewelry that is eye-catching and cute yet well-ordered and masterfully crafted appeals to me personally. The process is streamlined and the team did a great job providing all necessary information. The result was an engagement ring that exceeded my expectations and made the proposal memorable. Definitely coming for crafting wedding bands in person!

Service is top notch, craftmenship is great, the package is very well put together, with thoughtful and personalised handwritten notes. Really beautiful ring!! While it may be slightly more costly than other jeweller, the craftmanship, the exotic design is definitely worth it

Working with Mokumeganeya and Phi at the Costa Mesa branch has been an absolute dream! Our engagement ring is exactly what we wanted, and we plan to get wedding rings from them as well. The design process was accommodating to small details that we wanted to change. Although it is unfortunate that there are no stores in the US to get the ring cleaned for free, going in for a ring cleaning in Mokumeganeya Ginza was a quick, delightful experience. Thank you for helping us create such beautiful memories!

Excellent experience, process and delivery 11/10

Mutsumi and Ginza Team was phenomenal :) thank you so much for your help and your great Service! i Had the best Time at your store and my friends also shared a very good experience as well!

Our ring of Mokumeganeya is a very special memory of an important trip in our relationship. Our trip to Japan had to be re-booked multiple times due to COVID. It was therefore a great pleasure to finally visit this beautiful country. In the meantime, I had discovered Mokumeganeya. The engagement ring "Sakura-Awase" offers unique beauty which I had not seen before. The combination of a "sakura diamond" and all the features of a Sakura flower will indeed forever remind my fiancée about the beautiful cherry blossom voyage. As a side note, the sakura diamond was a great talking point among friends of all genders and ages, since the pink kaleidoscope makes the "first viewing" of my fiancée's ring an amusing interactive moment. The virtual consultations, as well as all written exchanges, were smooth and quick. I have never experienced such great customer service before. I would like to thank Mutsumi for all her kindness and patience.

I really appreciate the staffs for the hard work and ability to craft the engagement ring I had commissioned. Within a month after receiving payment the ring was complete not mentioned it's also perfect. When I picked up the ring the staffs was super nice and helpful. Thank you for creating such a memorable memories.

Getting engaged was always going to be a memorable experience, but we did not expect the process for procuring engagement rings to be so memorable as well. The wonderful team at Mokumeganeya (from Phi to Shimizu and Kitayama-san) worked with us every step of the way to make sure our rings were perfect. Asking for memories of our time together so the smiths can think of them as they make our rings was a wonderful added touch. Everything was very professionally handled and the team was timely and responsive. We would recommend Mokumeganeya to any couple that is looking for an experience of a lifetime as they shop for their engagement rings.

From the consultation to receiving the rings, this was such an amazing experience from the Mokumeganeya Team! They design and create rings that fit your vision. The rings are beautiful! Thank you so much!

Absolutely recommend this company. They were super helpful and explained everything fully to your understanding. They work to make sure you get the ring you want and to your desired views. Pricing can be alittle high but for the craftmenship that was shown its totally worth it. If you love japan and the cherry blossom season, youll Absolutely love these designs.

Just what I expected from picture and choices of designs. I love my ring. Engraving was smaller than what I had expected. I hope to enjoy my ring for years to come.

Phi helped me design a wedding band and engagement ring for our 10yr anniversary and the ring turned out beautiful! Wife loves her ring!

The design process and team at Mokumeganeya were amazing and helpful from start to finish, and the final finished product is more amazing than I could have imagined. The presentation box and the extra special touches made for an extremely special engagement! Thank you!

I was planning a surprise anniversary gift for my husband and found Mokumegaenya. I fell in love with the Japanese craftsmanship and modern designs. It was not an intimidating experience - the virtual consultation was perfect, there was no language barrier, the process was seamless and efficient. the rings are more beautiful than expected. I can’t wait to show my husband our matching rings!

Very beautiful rings. Everything went without problems. We were able to order the rings in advance and they would be forged as requested.

The team was amazing. We had a great video call to design the engagement ring I purchased. The Kyoto pickup experience was very special and welcoming even though I rushed them while my girlfriend thought I was at a convivence store. They really went the extra mile and made this moment even more special. Thank you Mutsumi and Shihio!

So happy with my experience ordering and customising everything - the online consultation was very helpful! The team was supportive at every step and really helped me to reach my goal of an elegant, simple ring that has layers of meaning when you look a little closer.

While in Tokyo, we had the good fortune of meeting Mutsumi Kitayama at Mokumeganeya, who expertly assisted us design our custom Mokume Gane rings. Truly a wonderful experience for us. Amazing customer service; our crazy schedule was cheerfully accommodated. Our finished rings far exceeded our expectations. They are beautiful works of art. The craftsmen are masters of their craft. We are already dreaming of our next design.

Can’t thank the entire team enough for going above and beyond to deliver the perfect rings!