Quick response

Great service and delivery was really fast

EdenSleep New Plymouth is my favourite CPAP supplier. I am thrilled with their service and I would love to give you guys a five star but as the question you have asked is about the mask itself, I will take this opportunity to be frank with my opinion. I have been using these masks for many years and have never liked the masks nor the harness. The mask requires that you breathe through your mouth when you sleep, where as I breathe through my nose and because of this, I get constant mask leaks. The ridiculous nature of the mask is that you need to have your cheeks puffed out in order for it to seal, which is utterly frustrating and in my opinion a design flaw. The exhaust is loud and brutal and it is directed straight outward which blows noisy cold air straight at my partner, who hates it. Thus, I can never face my partner in bed which is just horrible, in fact, almost unacceptable. The exhaust should be facing upwards (like it used to do) and it desperately needs a diffuser. Nasal masks are simply not an option for me because of the toxic nature of the silicon material, which causes serious skin issues. So, I am stuck with a mask that I despise, which, at the end of the day, is better than no mask at all. If there was a superior alternative, I would ditch the both the machine and the mask and welcome it with both arms.

Excellent service a informative sales person.

Prompt order fills. Easy to do online. It was great!! I mostly prefer contactless purchases and just hit a button to order.

Perfect. Arrived quickly

Good service in the Dunedin store

Great I store customer help

Happy with service and mask works well

So easy to deal with buying a new style mask so easy

You done very well nice meet complete set up

Thankfully ordering online is seamless.

I found the online store easy to navigate. I got ti the product information I needed easily. Ordering was straightforward. Communication was good.

Eden Sleep are really good here in NP. Helped me get the gear I need for a better nights sleep

Great service arrived in quick time

Very helpful and deliverey times are good .

Great communication and fast service

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Very fast delivery, instructions easy to follow and setup easy to use.

Good range of products at competitive prices especially when on sale