My EBGO CC60+ has a design issue that poses a safety risk. In short, the side stand mounting is positioned too close to the pedal motion. I am a male, 5'-8" tall and wear size 9 shoe. Even with relatively small shoe size, my heel constantly hits the side stand near the mounting bracket. On one occasion, my shoe became stuck between the bracket and the pedal, causing me to fall. Due to this safety concern, I would like to know if there is a modification available? I would hate to return the bike due to this as I am happy with all other aspects of the bike.

Excellent service à la clientèle. Tout le monde est poli, courtois et a bien répondu à nos questions. Une compagnie québécoise exceptionnelle qu'il faut encourager!

Livraison ok service après vente bien. Mais beaucoup égratignures sur le vélo.

All seems in order.

Perfect

Summary: Ordering was easy, delivery fast, assembly easy, riding - FUN! We love our CC60+ bikes. We are looking forward to a fun summer cruising around South Ontario looking for unique coffee shops and wine bars. Our truck and bikes are ready to hit the road. Bikes were easy to assemble and I (female) was able to do them by myself in about 15 minutes each. The toughest part was getting it out of the box. I followed a YouTube video and it was easy. Operation is also easy. I love the power paddle which I use regularly to get me up a fairly big hill by my house. Other than that hill, I pretty much stay in PAS 1 or 2 and gear 6 and enjoy my ride. We had open box B, there was almost 500km on one and some scratches that I would have to go searching for now. The other one had almost 700km and less scratches. None that bother us. Ride as much as you want or just sit and enjoy. I have used the power paddle quite a bit while learning how everything works so I only got about 40km out of my first battery charge. I would expect to get more when I am actually riding the bike rather than being excited that the bike can just carry me up the hill! I love the flexibility of being able to get a real workout in by riding, or taking it out for an easy assisted ride after my run. Happy with our decision and the open box made it affordable.

Fast and efficient delivery. Easily tracked and right on time as promised. Fairly easy to assemble. Good to go!

Livraison rapide et colis bien emballé

My CC60 ebike arrived quickly. The assembly instructions are good but the video is even better. The visual demonstration simplified the assembly process with little to question. My Ebike happened to have a small defective part and Ebgo sent me a replacement immediately. Their customer support is quick and helpful.

Parfait

New battery works great.

Facile à commander. Livraison faite dans les délais.

Take a little longer than I expected

Le service de livraison est rapide et efficace

You delivered the bike in the helmet as promised I paid the bill you delivered the goods all is good

Fast delivery Instruction video helped me alot to assemble the bike

Elles sont super pratiques et ne bougent pas pendant le voyagement

My over all experience with EBGO has been awesome!

La livraison c'est fait en 24 heures, très rapide. Il y avait une pièce défectueuse lors de l'assemblage, un simple appel téléphonique à votre technicien et encore une fois j'ai reçu la pièce de remplacement très rapidement et l'assemblage du vélo a pu se terminé.

Excellent service after sale. I needed some assistance to install the mirror and they were really quick to reply with the proper information.