More frequent sales would be great

Whenever I’m having an issue , Droplette has the best customer care team

Got my products on time and they're easy to use

great

Quick to respond and resolve the issue.

I really like the products, but I really dislike the subscription model and the higher prices if one chooses to not subscribe. I did see a difference when I was using the capsules but I can’t justify the cost.

Amazing products and amazing customer service!

One thing I love about this company is that if I have gone crazy and have too much product on hand, they are excellent about pausing a shipment even if it's already been billed. . . they just stop the shipment and I get the product when I want it next without a hassle. Makes me keep coming back! Thank you Customer Service! Kathi

Replaced droplet that was still under warranty with no issues. Prompt

Liz was excellent at helping me.

Love the device and the constant fixes and upgrades. Good customer service

I'm very happy with Customer Service and honestly feel the serum is excellent as I definitely see results in my skin on my face.

Amazing customer service!

Even though it was a difficult start, I do feel like Droplette did their best under difficult circumstances, so I'm happy about that and do like my device now.

Love my Droplette Customer Service great Fast service Love products

So I do love my Droplett. I’ll be completely transparent, I saw it on the Drew Barrymore show and was fascinated. I had a little trouble w charging it but Liz in customer service was amazing and helped me through it. My machine does not put out the amount of “steam” (the capsule) that theirs did on the show. I’ve tried the different settings on the app for the diff capsules and don’t get the same result. I do feel the product but not in a way that I’m like “ahhhhhh”. The lip one has the most output for me. All the cartridges are great. I’d recommend getting the 28 day box to get a good idea if what you like. It’s a really neat concept.

Excellent customer service, replaced the non working device almost immediately without any problem. Love the results I am seeing using the collagen capsules.

This product is incredible, rarely does a beauty product deliver real results as this does. Customer service is a stand out for me. I did have a few initial problems with my device, all have been resolved and the customer care exceeded my expectations.

Great service! VERY helpful!

Great service, very responsive.