Amazing customer service!

Even though it was a difficult start, I do feel like Droplette did their best under difficult circumstances, so I'm happy about that and do like my device now.

Love my Droplette Customer Service great Fast service Love products

So I do love my Droplett. I’ll be completely transparent, I saw it on the Drew Barrymore show and was fascinated. I had a little trouble w charging it but Liz in customer service was amazing and helped me through it. My machine does not put out the amount of “steam” (the capsule) that theirs did on the show. I’ve tried the different settings on the app for the diff capsules and don’t get the same result. I do feel the product but not in a way that I’m like “ahhhhhh”. The lip one has the most output for me. All the cartridges are great. I’d recommend getting the 28 day box to get a good idea if what you like. It’s a really neat concept.

Excellent customer service, replaced the non working device almost immediately without any problem. Love the results I am seeing using the collagen capsules.

This product is incredible, rarely does a beauty product deliver real results as this does. Customer service is a stand out for me. I did have a few initial problems with my device, all have been resolved and the customer care exceeded my expectations.

Great service! VERY helpful!

Great service, very responsive.

They always give me the best customer service, even though they may not always be able to solve my issue. They put in a really good effort, and it is very much appreciated.

Droplette has the most amazing products that work wonders. I've been using their products for years and it helps me maintain a beautiful complexion and no wrinkles - and I'm 70 years old! thank you Droplettes.

The lid wouldn't shut, and they contacted me immediately and warranted it. They sent out my new device and some collagen with it! I love this Company!

I have several devices and only Droplette has the BEST customer service. Keep up the good work.

I've always been happy with the company and the product, but the elimination of the cleansing capsules in each shipment surprised me. It would have been better for users to slightly increase each shipment's cost and continue sending the cleaning capsules.

Droplette has made mu skin glow! It is an amazing product that offers an answer for every skin care issue you may have. I highly recommend Droplette.

I love the droplette because it works!! Their customer service is outstanding!

Great product, subscription monthly or longer. If you need quickly, you can request a shipment

Liz was very thorough with helping me troubleshoot my issue. I enjoyed our exchange and her expert knowledge.

I have used the collagen capsules for 2 years now and love the results. The customer service is great and the 2 times I had an issue with my device it was replaced with no questions asked. It is easy to manage the capsule orders when I need to.

Shipping is fast. Service is excellent very responsive.

prompt response and good customer service