I had to pay for shipping.

Very disappointed I was not able to return for exchange/refund/credit. Will not purchase DK again unless that changes.

Great shipping, packaging and accurate delivery.

Need a faster delivery.

Easy to shop for the best

Love it, thank you . . thick and worth it

Your customer service is non existent. Your description of your product is inaccurate. (shameful really)

This was described as a dress but all I received was the top.

Customer friendly!

Poor service!

Prompt delivery and no hassle return

Everything with this purchase was perfect.

I AM NOT HAPPY AT ALL WITH DONNA KAREN. I EXPECTED MORE. I DO NOT UNDERSTAND HOW YOU CAN SEND A CUSTOMER SOMETHING SO DAMAGED THEN EXPECT THE CUSTOMER TO JUMP THROUGH HOOPS. YOU MADE THE MISTAKE! NOT ME.

Great experience. Fully satisfied.

shipping was timely. no problems

Zero!!

I am very happy.

Beautiful, great fabric, true to size

Long wait to receive the pants. They were too big and too long for a size M, which is my usual size.

Shipping was on time. I now need to go through the exchange process