Site reviews
Helpful and prompt.
Helpful and prompt.
Helpful and prompt.
Helpful and prompt.
Great
Great
Great
Great
Very helpful, professional staff!
Very helpful, professional staff!
Very helpful, professional staff!
Very helpful, professional staff!
Great company. they call you
Great company. they call you back when you have questions.
Great company. they call you
Great company. they call you back when you have questions.
Shipping was on time. Product
Shipping was on time. Product was expertly packed. No damage.
Shipping was on time. Product
Shipping was on time. Product was expertly packed. No damage.
Easy ordering and received quickly
Easy ordering and received quickly
Easy ordering and received quickly
Easy ordering and received quickly
slow response to questions after
slow response to questions after purchase
slow response to questions after
slow response to questions after purchase
Fast shipping
Fast shipping
Fast shipping
Fast shipping
Install was easy and straightforward.
Install was easy and straightforward. My genesis 2 came with 1” and 3/4” inlet and outlet connectors. This machine is mulch more efficient than my previous and does a good job monitoring current water usage and only regenerates when necessary. Set the controls to my local cities water hardness and works well. Water is treated but not too soft and slimy feeling. Only had it for a month or so. Hope it lasts a long time. Would use discount water softeners again. Order and shipment was quick and easy.
Install was easy and straightforward.
Install was easy and straightforward. My genesis 2 came with 1” and 3/4” inlet and outlet connectors. This machine is mulch more efficient than my previous and does a good job monitoring current water usage and only regenerates when necessary. Set the controls to my local cities water hardness and works well. Water is treated but not too soft and slimy feeling. Only had it for a month or so. Hope it lasts a long time. Would use discount water softeners again. Order and shipment was quick and easy.
Customer support has been great,
Customer support has been great, answering questions with good response time. Thanks.
Customer support has been great,
Customer support has been great, answering questions with good response time. Thanks.
Everything went great very happy
Everything went great very happy
Everything went great very happy
Everything went great very happy
Great company to work with.
Great company to work with. Absolutely recommend using them.
Great company to work with.
Great company to work with. Absolutely recommend using them.
Great business for purchasing water
Great business for purchasing water softener systems. Easy to do business with and very communicative, we received our system within a week of purchase. It was a system for our guest house. My husband easily installed, and they sent a video to support installation. Would not hesitate to recommend.
Great business for purchasing water
Great business for purchasing water softener systems. Easy to do business with and very communicative, we received our system within a week of purchase. It was a system for our guest house. My husband easily installed, and they sent a video to support installation. Would not hesitate to recommend.
Great customer service
Great customer service
Great customer service
Great customer service
I’m satisfied with the water
I’m satisfied with the water softener. Shipping was fast.
I’m satisfied with the water
I’m satisfied with the water softener. Shipping was fast.
I installed my new water
I installed my new water softener myself on 10/01/2021, and it was very easy to install. It has been working flawlessly until last month (Feb 2025). My gallons used flow meter stopped showing usage after regenerating. I contacted DWS and was sent a new meter cable that connects between the turbine and the system control. However the cable pictured above was not the problem. I contacted DWS again and they determined that the turbine was not working. DWS quickly shipped me a new turbine that did in fact correct the problem. Also it was very easy to replace the new parts as well. Thanks DWS for your excellent help and service. Gary B
I installed my new water
I installed my new water softener myself on 10/01/2021, and it was very easy to install. It has been working flawlessly until last month (Feb 2025). My gallons used flow meter stopped showing usage after regenerating. I contacted DWS and was sent a new meter cable that connects between the turbine and the system control. However the cable pictured above was not the problem. I contacted DWS again and they determined that the turbine was not working. DWS quickly shipped me a new turbine that did in fact correct the problem. Also it was very easy to replace the new parts as well. Thanks DWS for your excellent help and service. Gary B
Good product at a good
Good product at a good price shipped quickly.
Good product at a good
Good product at a good price shipped quickly.
I was able to save
I was able to save alot of money by purchasing my equipment from Discount Water Softeners
I was able to save
I was able to save alot of money by purchasing my equipment from Discount Water Softeners
From phone call to delivery
From phone call to delivery to having softened water again… these guys know problem solving.
From phone call to delivery
From phone call to delivery to having softened water again… these guys know problem solving.
Troubleshooting responses to get my
Troubleshooting responses to get my softener up and running were very helpful and extremely quick. I was able to get responses within minutes of sending my questions. Parts arrived in a timely manner and were the correct ones the first time.
Troubleshooting responses to get my
Troubleshooting responses to get my softener up and running were very helpful and extremely quick. I was able to get responses within minutes of sending my questions. Parts arrived in a timely manner and were the correct ones the first time.
