Very easy buying ; shipping was quick

Less clarity on the return process

Shipping was at least excellent and exceeded my expectations. Processing was quick and the shipping was a day ahead of schedule.

superior quality of construction and audio

Fast and easy to take advantage of my owner loyalty upgrade. Shipped quickly and arrived safely.

2 faulty Phantom IIs 98dB. Hours spent trouble shooting. Even under warranty Devialet proposed a free repair not a replacement. 3 months has lapsed since I sent back the faulty speakers and I still haven't received one of the 2 units..

Buying these pods is just as easy as buying anything else on the internet. Using the pods is not very easy.

Seamless

I ordered the rubber feet for the bottom of the Tree. Instead I received the acoustic isolation pads for the top

A bit pricy but worth it in sounds quality!

Very satisfied

No issues with packaging and shipping. Item came intact

beautiful and luxurious. I like it

The presentation of the packaging and website is top notch, without a doubt.

Great

The sales person was very helpful and informative.

Easy to order, good updates from Devialet. Only gets a 4 because the delivery date kept changing. But it arrived safe and sound and in perfect shape.

Buying it was much easier.

Good all round and prompt service

Ordered it from Paris on Thursday, started listening here in New Haven, CT. USA Monday night.