Cloud nine is too green.

I am writing to express my disappointment with my recent experience regarding an order for paint samples that were supposed to be delivered within two days. After waiting five days without receiving them, I checked on the status and found out that FedEx never picked them up. When trying to reach customer service, I encountered automated AI responses and was told a human agent would contact me within an hour after requesting one. However, that did not happen. What's more, there is no phone number I can call to speak directly with a representative. Very disappointed in the whole experience.

Shipping isn't exactly next day delivery, especially if you order on a weekend due to the restriction of delivering on a weekday. It's nice when the paint samples are placed in a folder so they don't get too bent during shipping.

Great source for everything I need to do my home

Okay, received 2 of one color? Did I cause the problem😩

Good experience with design shop My samples came very quickly

Paid too much for samples and then when I decided to order two different wallpapers, DesignShop could not fulfill. Waste of time and money. They refused my request for refund.

Happy to have a decorators insight to offer new suggestions while also verifying my own selections. Great service!

Always a great experience! Easy to find the colors I’m looking for on the site. Shipping time is impeccable! Samples always come in perfect condition. Highly recommended!

Great very attentive to my design needs. And great samples

the sample arrived and it looks great

We had the tiles in less than 24 hrs which was amazing.

Easy to order. Arrives quickly. Site is user friendly and helpful in finding like colors.

Oh, and they got my orders to me in just a few days instead of a week to 10 - gotta love that cause I'm a girl of Action.

Soeed was incredible

I got my samples the next day and they are absolutely beautiful! Plus the layout of the samples on the boards and the little white sample information cards for each one is so helpful!

Great resource

Great

Came quickly and was easy to use

Samples worked great I’d definitely recommend!