Great company to deal with

Great company, responsive, great products.

Great process !

I ordered and requested rush delivery at an additional cost of $10. The rush said I would have it by Monday. I needed it Monday to share with a vendor. It arrived after Monday.

Very disappointing. Paid extra for shipping to receive items ahead of schedule. Design shop didn’t deliver. Was unable to use any of the samples by the time they arrived. I had to pick a color several days before for a scheduled paint job. I wouldn’t recommend and I wouldn’t use them again.

Fast & efficient

great inventory, quick ship

Ordered color samples, needed them overnight due to a meeting with client. I ordered them on a Thursday with a Friday delivery and paid the additional cost. Everything stated delivery on Friday. It is now Saturday, my meeting is @ 2:00pm and the product is not going to be delivered until Monday. Virtual Assist was annoying, and customer service isn't available. I am now driving to the FEDEX office to pick up this package that I paid additional to have delivered yesterday and DESIGN SHOP did not have any solutions to accomplish this. Plus, they do not offer credits - it isn"t their fault -"take it up with FEDEX"

Was helpful.

Your samples helped me more than I can express. Thank you.

Cloud nine is too green.

I am writing to express my disappointment with my recent experience regarding an order for paint samples that were supposed to be delivered within two days. After waiting five days without receiving them, I checked on the status and found out that FedEx never picked them up. When trying to reach customer service, I encountered automated AI responses and was told a human agent would contact me within an hour after requesting one. However, that did not happen. What's more, there is no phone number I can call to speak directly with a representative. Very disappointed in the whole experience.

Shipping isn't exactly next day delivery, especially if you order on a weekend due to the restriction of delivering on a weekday. It's nice when the paint samples are placed in a folder so they don't get too bent during shipping.

Great source for everything I need to do my home

Okay, received 2 of one color? Did I cause the problem😩

Good experience with design shop My samples came very quickly

Paid too much for samples and then when I decided to order two different wallpapers, DesignShop could not fulfill. Waste of time and money. They refused my request for refund.

Happy to have a decorators insight to offer new suggestions while also verifying my own selections. Great service!

Always a great experience! Easy to find the colors I’m looking for on the site. Shipping time is impeccable! Samples always come in perfect condition. Highly recommended!

Great very attentive to my design needs. And great samples