Received on time. No issues

Everything was good In regards to the process of ordering and receiving the product. The only thing I found off putting was as a new customer it was advertised. You get a free product with your first purchase. I signed up for that but didn't receive the email. I reached out and got a response after ordering my kit. I was told that they can't honor it that it will only go towards my next purchase. I find that kind of unfair because I wanted to get the most out of the products so that way I know if I want to order more or not. I feel like that was kind of false advertising and even though I wrote in to the company they didn't on or anything? Or treat me with high company standards, especially as a new customer considering this line for my future use. That makes me question the companies values and policies for its customers.

Great!

Good products, good customer Service

Great quality.

Customer service was great in recognizing an error for a promotion on their website and honouring it despite it ending. Fast shipping.

It had a challenging experience using the shop app, I wasn’t able to add the free samples or signup bonus with my order and I was disappointed that customer service could not add them to my order manually even though it had not shipped yet, and even though I contacted them directly. I wanted to try the microfoliant sample but am unsure if I will purchase directly from dermatologica again :(

I love all products I already tried! My skin has never been so glowy and beautiful!

Excellent

You are doing great and look forward to trying more products

Your service is perfect, timely and the product is always well packaged.

Love the complimentary trial products when you order

Excellent products I use daily

Award winning prices that really make a big difference in your skin!

Items did take a bit to get here but to be expected with black friday shopping.

Shipping is always quick & my products are wrapped nicely.

Excellent product, excellent service

Even though the products are expensive, they are quality, and if you time your shop right you can score some extras! I like the points rewards program, and their shipping has always been fast for me.

Received item promptly

there isn't a product I have tried I haven't fell in love with.