Service is quick and I love the frequent discounts that offered.

I’m not getting any response about my order from over 30 days ago. The package has not arrived. I reached out and the issue has not been resolved after 3 business days.

Love Curlsmith products! I have so many and love them all!

Within a few days my curls were themselves again. My hair is soft and shiny again.

Packaged well, arrived in a week. Customer service is a bot - good for basics but not for more detailed answers.

Would like to start a return process

Not the very best!

Love the products but deceptive! I recently purchased several products using the 20 percent off code. Before I paid a box popped up asking if I wanted to use my points, they had accumulated to $20 off. I checked the box yes. Little did I realize after paying that it took off the 20 percent and only gave me $20 off the purchase. If I would of know this I would of used my points another time when there was no sale!

I love all of curlsmiths products and even though my item took over a week to ship, it was worth the wait!

I always know I'm going to get a great product when I order from Curlsmith. I've used hair styling products as well as heat tools. I received my latest order quickly and everything arrived safely. The packaging used was protective and allows for storage after.

Great job

I wont switch back to anything else

curlsmith is hands-down one of my favorite products and brands. They are such an amazing brand. All their products are made with natural ingredients

I looove curlsmith products! My one suggestion is to be better at packaging, it can be done well with much less materials and smaller boxes.

Love my products! My hair is so beautiful . I thank GOD and Curlsmith!!!

Easy to order, shipped quickly and is great for my hair.

Love!

Love this product! I love the line for fine, curly hair! I get moisture and lightweight hold and beautiful curls!

I am extremely disappointed with Curlsmith’s return policy for the Defrizzion® Curl Reviving Wand. I received the wand, tried it ONE time, realized immediately that it did not work for my hair, and submitted a return request THE SAME DAY I received it. I was then told that although Curlsmith offers a 30-day money-back guarantee, this $189 wand is considered a “tool” and is excluded from that guarantee. I understand having policies, but I believe there should be some reasonable consideration for a customer who contacts the company immediately after trying a product once. I did not use it for weeks and then change my mind. I tried it once, knew it wasn't right for me, and requested the return that same day. I was completely willing to return the wand with its packaging and accessories. As someone who has purchased and used several Curlsmith products, this experience has been very disappointing. If you are considering purchasing this wand, please be aware that the 30-day money-back guarantee does NOT apply to it. Make sure you are comfortable spending $189 on a product that you may not be able to return even if you try it once and contact the company immediately.

The shipping of my order was a quick process. The Fragrance Free Shampoo and Conditioner I've used a couple hair washes has made my hair feel clean and I haven't noticed any itching from having a sensitive scalp.