Ordering was ridiculous. Added items to my basket. Paid When I checked my order only one item instead of 3 gone through. Not open on Saturdays to rectify problems. Emails bounce. Phone lines not open until 9am despite message on call tree saying 08:30. Order problem confirmed as being "because we only had one in stock". Why did it not say so and refuse the order then instead of processing just one! Caused big delays in ordering different product. Then, dispatched and no viable tracking. Staff informed me that has been loaded onto van on Tuesday morning. Tracking didn't update. Advised Wednesday pm that my order has been damaged and won't be arriving therefore waited in for no reason for two days. Also having to pay a plumber day rate for no reason. Offered to resend but no effort made to get them to me quickly. Cancelled order had to chase refund! Absolutely diabolical! Eventually ordered with "Walls and Floors" who dispatched same day (Wednesday) and delivered next morning 9am. Awesome. Cladding world not fit for purpose.

2x damaged

Next day delivery, brilliant great service and friendly staff 👍 excellent

Shipping services are second to non

Still not received it!

Your sales advisor Matt was very helpful. Great service

Happy with a product until it got delivered was left out in my garden chucked on the front by the delivery person went to fit him the following week and both of the trims are damage damaged panels are fine. It’s just the trims which I had to go out and buy some more to finish the job which cost me a lot more money.

Yet to find out if I will receive anyoney back

Service was very good as my first batch was broken in transport spoke to Matt who sort it out very fast thank you

Fast delivery, great customer liaison. So helpful about informing me of delivery times

Fast delivery , and great products to be fair , all seems good quality and will do job bought for perfectly

Very pleased with the product well done guys and thanks again 👍

Excellent product and service.

Not so great

Easy to order and emails detailing delivery and how to track my order. Panels arrived very quickly. Packaged well, so no damage occurred.

Shipping on time Was told roughly when it would be here Happy with what we brought

GAVE A TRACKING CODE BUT NO COURIER INFORMATION, APPARENTLY THE CODE SHOULD HVE LINKED, TRIED TO E-MAIL, BUT MY SYSTEM REJECTED THE ADDRESS, KEPT SAYING TO CORRECT THE ADDRSS, THEN DELIVERY DID NOT APPEAR UNTIL 8PM NOT A GOOD EXPERIENCE

Excellent company.

Great product and well packaged Direct communication with company excellent as tracking did not work

Very good service