Fast and efficient international delivery (to Italy). Product as described, extremely high quality comb. Really pleased with the purchase!

Great prompt service

Poor service. Christie’s has gone downhill. Firstly the website was not working and showed our ordered items as being out of stock once reaching the checkout stage. I emailed and received no response, had to chase and eventually telephone to get any action. The Advisor was helpful and offered some discount and sent a payment link via email but the link expired before we had time to make payment and the prices on the invoice differed to the website prices before discount, causing more confusion (apparently a known problem with the website). I then paid via bank transfer and the Advisor (Amanda) asked that I emailed her to confirm payment had been made and she would then immediately inform Accounts so the order could be processed without further delay. I sent her a confirming email which she acknowledged. More than two weeks later the order still had not arrived and zero correspondence from Christies. Telephoned once again and could barely hear the Advisor I spoke to due to her very loud colleagues in the background. She did what she could to help and said they had staff shortages and it appeared the previous Advisor had failed to notify accounts that the order had been paid for, so the order had not even been processed. Now, more than two weeks later I am still waiting for another update and (hopefully) confirmation of dispatch. Christies have inflated their prices whilst dropping their standards. So disappointing. After nearly ten years with Christies we have now had to change suppliers. Christies, you will not continue to survive in this competitive environment without significant improvement in your service. Advisors do try to be helpful but the standard of customer service has dropped dramatically.

Delivery was quick, thank you

Item arrived well packed and good quality.

My order never arrived

Fine

I bought a brush for my Cavapoo puppy recommended by his groomer. Best thing I did, he loves to be groomed each night before bed. No more matted fur!!

Really happy with the nail products,

As always efficient and so many savings to be had

As I said previously

Good service easy to find what I wanted products good as described, totally recommend company

Exceptional service

Absolutely excellent service from Christies Direct! Their communication was friendly and efficient, and delivery was super fast—I was really impressed with how quickly my order arrived. I was also delighted to receive a free student pack, which was such a thoughtful bonus and really appreciated. Everything about my experience with them has been smooth and professional. I’m so pleased and will definitely be ordering again. Highly recommend!

Excellent and delivered on time.

Great service and super fast delivery!

No service

This was an easy website to peruse. Great choices and well described. The order arrived quickly and was very well packed. A pleasure to shop this site, and everything I needed was here. Thank you. Will be back 😊

Customer service is always very good

Great would use again