Site reviews
G4 Anejo
This is one of my top five anejos! Agave, oak, vanilla, caramel and pepper stand out for me. I highly reccomend this Anejo!
G4 Anejo
This is one of my top five anejos! Agave, oak, vanilla, caramel and pepper stand out for me. I highly reccomend this Anejo!
Quick turnaround
Love that they have lots of options for things we can’t get in Oklahoma!!!
Quick turnaround
Love that they have lots of options for things we can’t get in Oklahoma!!!
Problem Solvers
As often happens when trying to buy raki, there were difficulties fulfilling my order. But Chips Liquor stuck to it and I did very nicely receive my order. Thanks.
Problem Solvers
As often happens when trying to buy raki, there were difficulties fulfilling my order. But Chips Liquor stuck to it and I did very nicely receive my order. Thanks.
Superb customer service
Chips make it so easy to purchase my favorites without leaving my house. I would recommend anyone to purchase their favorite liquor from CHIPS.
Superb customer service
Chips make it so easy to purchase my favorites without leaving my house. I would recommend anyone to purchase their favorite liquor from CHIPS.
Totally Satisfied
Prompt shipping and competitive prices!!!!
Totally Satisfied
Prompt shipping and competitive prices!!!!
Great Service & Speedy Delivery
Chips Liquor had a particular product that is incredibly hard to find in California, and I was able to get it shipped up to LA from San Diego with incredible speed and reasonable price. Cheers to Chips!
Great Service & Speedy Delivery
Chips Liquor had a particular product that is incredibly hard to find in California, and I was able to get it shipped up to LA from San Diego with incredible speed and reasonable price. Cheers to Chips!
Very Poor Service Experience
When things go wrong, I never turn to reviews to air grievances. I always prefer to deal directly with the company on a one-on-one basis. But, in the absence of any response to multiple attempts to contact Chips Liquors, I feel they've earned this honest review. On Oct. 14, I ordered a product for an upcoming special occasion. I received an email confirming shipping on Oct 17. The tracking info indicated the product would arrive Oct 24 - but this message also showed UPS had not yet picked up the package. I checked back on Oct 21 to make sure the package had been picked up and we were on track for the 24th. I saw the same message that the label had been created but the package not picked up, so I reached out to support@chipsliquor.com asking for status and indicating I needed the product urgently. I did not receive a reply. When the package did not arrive on the 24th as indicated, I again emailed support. Once again, I have received no reply. BUT I could see on the UPS site that the status of my order changed, indicating the package had been picked up by UPS on Oct 23 - nearly 10 days after I placed the order. The web site's ABOUT US page specifically states the team offers Same-day Shipping, where the team processes the orders they receive on the same day they receive them. Nice to know, but I didn't count on this - I ordered with a little cushion of time, just in case. And, when I noticed this didn't happen, I emailed support twice to inquire and express the urgency of the order. Today is Oct 27 and the product has still not arrived. Tracking now indicates it will arrive this week on a day when I will be unable to sign for it. Even IF it arrives this week, it will be too late to use for our special occasion. The missed opportunity to use the product is disappointing; paying for a product I can no longer use is dismaying. But the lack of response to the initial order and two customer support emails is unacceptable.
Very Poor Service Experience
When things go wrong, I never turn to reviews to air grievances. I always prefer to deal directly with the company on a one-on-one basis. But, in the absence of any response to multiple attempts to contact Chips Liquors, I feel they've earned this honest review. On Oct. 14, I ordered a product for an upcoming special occasion. I received an email confirming shipping on Oct 17. The tracking info indicated the product would arrive Oct 24 - but this message also showed UPS had not yet picked up the package. I checked back on Oct 21 to make sure the package had been picked up and we were on track for the 24th. I saw the same message that the label had been created but the package not picked up, so I reached out to support@chipsliquor.com asking for status and indicating I needed the product urgently. I did not receive a reply. When the package did not arrive on the 24th as indicated, I again emailed support. Once again, I have received no reply. BUT I could see on the UPS site that the status of my order changed, indicating the package had been picked up by UPS on Oct 23 - nearly 10 days after I placed the order. The web site's ABOUT US page specifically states the team offers Same-day Shipping, where the team processes the orders they receive on the same day they receive them. Nice to know, but I didn't count on this - I ordered with a little cushion of time, just in case. And, when I noticed this didn't happen, I emailed support twice to inquire and express the urgency of the order. Today is Oct 27 and the product has still not arrived. Tracking now indicates it will arrive this week on a day when I will be unable to sign for it. Even IF it arrives this week, it will be too late to use for our special occasion. The missed opportunity to use the product is disappointing; paying for a product I can no longer use is dismaying. But the lack of response to the initial order and two customer support emails is unacceptable.
Quick service
Excellent selection good prices plus quick service equals success.
Quick service
Excellent selection good prices plus quick service equals success.
Thanksgiving treat
We discovered this perfect fall taste treat in Santa Barbara! Can’t wait to share it with our family on Thanksgiving. Delivery was quick and packing was exceptional! From CA to KS😁
Thanksgiving treat
We discovered this perfect fall taste treat in Santa Barbara! Can’t wait to share it with our family on Thanksgiving. Delivery was quick and packing was exceptional! From CA to KS😁
No customer service
I ordered 2 items from around the 3rd or 4th of September. I was in formed that it would be here in 7 days on the 12th. No show on the 12th, nor the next two days. Tried calling, nobody ever answered. Had to email them twice to finally get a response. Giving credit where credit is due, the did get back to me a week later, informing me what problem was, and they refunded my shipping charge. 31/2 weeks after the initial order, I finally got my order.
No customer service
I ordered 2 items from around the 3rd or 4th of September. I was in formed that it would be here in 7 days on the 12th. No show on the 12th, nor the next two days. Tried calling, nobody ever answered. Had to email them twice to finally get a response. Giving credit where credit is due, the did get back to me a week later, informing me what problem was, and they refunded my shipping charge. 31/2 weeks after the initial order, I finally got my order.
Excellant inventory
Had the two unique liquors in stock that I've been looking for. I don't like to buy alcohol online due to the high shipping cost but this was worth it. Thanks!
Excellant inventory
Had the two unique liquors in stock that I've been looking for. I don't like to buy alcohol online due to the high shipping cost but this was worth it. Thanks!
Eagle Rare
Always lives up to shipment request
Eagle Rare
Always lives up to shipment request
Excellent
Bauer’s Obstler is as any I have ever had in Europe. I am delighted that I can order it from Chip’s by the case and share with Austrian and Swiss friends who make ordering in such a large quantity possible. The rewards program is also very welcome.
Excellent
Bauer’s Obstler is as any I have ever had in Europe. I am delighted that I can order it from Chip’s by the case and share with Austrian and Swiss friends who make ordering in such a large quantity possible. The rewards program is also very welcome.
Saint James Rhum
The Saint James white rhum 40 degrees is one of the finest white rhum with great flavor of sugar canes. From Martinique FWI, made directly with the sugar cane not the molasse. Love it !! Being loving it for 40 years :-)
Saint James Rhum
The Saint James white rhum 40 degrees is one of the finest white rhum with great flavor of sugar canes. From Martinique FWI, made directly with the sugar cane not the molasse. Love it !! Being loving it for 40 years :-)
Great customer service!
Had a small issue with my order. Chips went above and beyond to take care of it immediately. Great job!! Love the decanter!!
Great customer service!
Had a small issue with my order. Chips went above and beyond to take care of it immediately. Great job!! Love the decanter!!
Poor Sevice
Not able to communicate Worst place to do business
Poor Sevice
Not able to communicate Worst place to do business
Service was efficient
Ordered my bottle and it arrived appropriately packed and undamaged. Would recommend them and use them again for future purchases!
Service was efficient
Ordered my bottle and it arrived appropriately packed and undamaged. Would recommend them and use them again for future purchases!
Great service
The order arrived promptly and fast. the product was great for the price. Thank you.
Great service
The order arrived promptly and fast. the product was great for the price. Thank you.
Disappointed
I’ve ordered several times from Chips and have previously received great product quickly. However, my most recent order was supposedly shipped 11 days ago, but UPS still reports not yet receiving the package. Emails to support have so far gone unanswered, and the phone number just directs callers back to email. I’ll be happy update my review if this situation gets resolved, but as it stands there seems to have been a significant deterioration in service speed and quality in the months since my las order :-(
Disappointed
I’ve ordered several times from Chips and have previously received great product quickly. However, my most recent order was supposedly shipped 11 days ago, but UPS still reports not yet receiving the package. Emails to support have so far gone unanswered, and the phone number just directs callers back to email. I’ll be happy update my review if this situation gets resolved, but as it stands there seems to have been a significant deterioration in service speed and quality in the months since my las order :-(
Great selection and pricing
So glad i found chips, great selection, prices, and fast shipping.
Great selection and pricing
So glad i found chips, great selection, prices, and fast shipping.


