Poor description of product. Personalised design dog bowls are not suitable for the dishwasher. This was not evident from the product description online. No ability to return as personalised. Very disappointing purchase.

Very surprised you are asking about our overall and delivery experience because even though we ordered over 17 days ago, we still haven’t received the dog collar we ordered as a Christmas present, which we obviously didn’t receive in time. Very disappointed in your service and wouldn’t order from you again. Hopefully you can help sort out why we haven’t received it, otherwise we will contact our credit card company to reclaim the cost.

Fantastic service. Had lots of compliments on my Walter’s dog collar.

Excellent service.

Generally a good experience, had to return an item as the sizing was wrong which increased the cost . The finish of the petiquette collar and lead is good and was nice to choose a bespoke colour and style, unsure of how it will wear as feels more like a coated composite leather, would have been nice if a star was available on the matching lead. Customer service was good.

Beautiful product very high quality. Ordering was easy & quick delivery. Many thanks!

Not happy that you have to pay to return an item.

Its really lovely ,excellent quality tag and bold clear engraving,beautifully presented.

Quick postage just what my dog wanted

Lovely product and well wrapped thankyou

Great customer service. Immediately actioned redirecting my order to our new address so the dog tag arrived safely.

Loved the donuts . . the dogs will love them more!

Great website hosting great quality products backed by great service! Thank you!

Once again beautiful bowls. This will be third/fourth purchase of bowls for my Springer Spaniel. They are prone to firing imperfections but still great

Excellent product and excellent service. New collar for Nog my Romanian rescue arrived in time for his ninth birthday next week.

Item was delivered, well packaged and good quality. Would use again

I purchased 2 personalised luxury blankets, they arrived when promised and are absolutely gorgeous.

Have written emails stating your collar is junk. It stained my dogs neck black and is not dog friendly. I will make sure everyone else stays well clear of your shop!

Sturdy lead and good price and delivery. Thank you

I still haven’t received my item