Ring was packaged beautifully. Unfortunately it was not what i expected. Ring sits too high in the setting. Went to put it on one day and it bent. Really pretty ring but not constructed well at all.

AMAZING CUSTOMER SERVICE, now a forever customer.

Beautiful packaging! Fantastic service. Thank you.

You did perfect !!

It was backordered so I had to wait a while for it but I understand.

Fast responding and great communication, thank you.

Fine

Love Chan Luu.

Return policy forces full refund for credit or partial refund for reimbursement to original source of funds…

items are always shipped on time and arrive within a couple of days

Love the jewelry from chan lu and the customer service. . .

Incredible collection

Everything was fine.

The best

Chan Lu ha prodotti accattivanti e originali, conditi da una nota Luxury che mi piace molto. I gioielli in oro sono eleganti e discreti, accurati nelle lavorazioni. I prodotti tessili sono fantasiosi nelle fantasie e fantastici per i materiali impiegati. Un mix perfetto tra qualità e originalità, senza mai eccedere. Unica nota dolente, il dazio da pagare per la spedizione in alcuni Paesi.

Amazing 👏

Shipping was fast!

I have quite a few jewelry pieces from Chan Luu. The buying process is simple and the delivery fast. Great company with interesting and imaginative products.

Always a pleasure dealing with Chan Lu!

Great customer svc