Great customer services - easy to order and I received them within days

Communication was great and the product is wonderful.

Exactly what I needed!

The samples arrived quickly and were very helpful with our color selection. Samples were large enough to see the pattern and quality of the product.

Easy to clean, beautiful print! The edges of the mat do not curl so there is no tripping hazard. Excellent quality product and I’ll likely be back for more.

Excellent

Quick and easy!

Looks great! I get lots of compliments on it!

Perfect for what I needed. Great quality and looks fantastic!

Great product.

Excellent quality mat.

Great quality

Great customer service with this company. I appreciate the emails keeping me updated on my purchases.

Looks great

Great company And product

subtle pattern, well made, non-slip. love it!

I have a similar experience to the customer below. If you have a good product, your return and refund policies will reflect that. They sent me a return label and noted that they would deduct a $35 return shipping fee. When the refund was processed, they’d charged me a restocking fee and deducted $100 from the return. Why would you feel entitled to $100 for a product that you have in hand (that was unopened and unused), can resell, and that I could not use or keep? Especially a restocking fee that was not communicated to me when discussing the return. They claimed that an email was sent later; low and behold, no such email exists in my inbox, spam, or trash folder. Do not purchase from this company.

I can’t tell you what I like about the mat because I never received it. I kept getting the runaround as far as a response that they write a conference and that and finally. That it was lost in the production line. They stated they would refund my money and then I would still get the mat. Again, I never received the mat and that they would get back to me on Monday after checking with the person responsible. They assured me the mat was sent out on that Friday. But it was not scanned in as to let them know by Wednesday, whether I received it or not. Well, I have not received it and I don’t think I will ever see it so if you’re willing to take a chance that it doesn’t get lost go for it.

Arrived quickly and in perfect condition.

With 2 dogs and a high traffic area, I have had terrible luck with rugs, but the bare floor was so uncozy. My Carolina Creek House mat is just what I needed! It looks great and is dog and shoe proof. I am thrilled with my purchase and will likely be back for another for my dining area.