Shipped on time wonderful piece of equipment

Nothing special on my part but just to say Carbide Processor’s has great deals, my purchase of Whiteside Router set #600 arrived very quickly, well packaged with minimal interaction. I recommend CP for future purchases. Stan S.

Whiteside router bits are the best. Received shipment quickly. While bits are well priced, shipping cost seems high.

Excellent service and delivery. Pricing is very good. I have used Whiteside bits for years and quality is very good. The web site is easy to use.

Product took a little longer than expected to arrive, but not a big issue. Product looks well made and I will be using it extensively in a large (1:8) scale model build.

You showed a different color item than what arrived. Plus I did not even get my total order.

Order was fast and as described.

Nice and Fast, good bits!

They were responsive during the end of year holiday schedule letting me know the shipping will be delayed slightly That was appreciated

Good product

Everything was fantastic. It’s just $14 to send such a small package. It’s like sending a cigarette for $14

Good

Can’t beat the quality for the price. Fast shipping!👍

A pleasure to do business with! A++++++++++

Easy to use

Works great

Site is very easy to navigate and shipping was prompted!

I needed a specialized carbide-blade hand saw to cut through firebricks. The product I purchased was perfect as was the service: high quality handle and blade; and without much effort it was able to cut through smoothly and evenly along the length of the firebricks. No broken firebricks. Thannk you for the excellent product and the fast delivery. MM

I purchased an item listed as in-stock and ready to ship, but even after several business days, the order status never changed to "shipped". I reached out to their customer service and was told that the item did ship a day or two after the order was placed, and that there was an error in the order system that didn't update my order status automatically. After the call, the order status was updated to "shipped" and a tracking number was added. I waited a couple more days until the order was out for delivery and realized that it was in the wrong state. I again contacted customer service and this time I advised them that my order was being delivered to an address in another state. They were able to provide the carrier with my correct address, and it was successfully delivered to me a couple days later. How their order entry system became so messed up that my confirmed address wasn't used and instead an address in another state was entered on the label is beyond me. The customer service rep responded both times at around 24 hrs (1 business day). Not a terrible experience, but looks like their shipping dept has some serious bugs to work out. If I hadn't caught their errors, they would have been out the price of the item I purchased, and I would have had to wait another 5-7 days for the replacement to be sent.

Due to the pandemic, my order was delayed about six months. This was not the fault of Carbide Processors. Whenever I called, the staff was always helpful, courteous, and professional. My order finally arrived in great shape. Thank you!