You cannot even cancel an order a few hours it is placed. Do not order from this site as customer service is Poor. And they charge you a re-stocking FEE! Watch out and order from anywhere else.

We all adore this rain coat. I ordered the wrong size first time, but the online service helped coordinate the return efficiently. The new jacket came and it is so perfect. Offers light weight, yet ample coverage. Can easily fit a sweater under it too on a cold day. Very stylish too. It is very easy to put on and easy for her to move about and do her biz. Luv this coat and all the products we get from Canada Pooch!! 🇨🇦

Product came quickly and as expected. My decision to go with this brand for a new harness for my Bernese was based on the 15% welcome discount and free shipping on orders over $75. Even though the size recommended for a Bernese Man Dog was the XL (he is an XL for all other harnesses) it was too small. My Bernese is on the small size as well. No big deal. I thought it wouldn't be an issue to exchange, and it isn't except you then have to pay back the %15 discount code (it only applies one time even though it is the same product) plus another shipping fee. Oh I forgot to mention I didn't get shipping for free on my original order because the $85 harness was the $73 with the discount code. Just disappointing all around. It comes across as a nice welcome deal for new customers but it really is just the same as all the others.

We loved this jacket! Purchased sept 2023, however, the Velcro is starting to peel off. We purchased it for our hunting season from the end of October to the 1st week of Nov. it gets down into the teens and often times snows. We purchased the snow boots for her as well, she adjusted to those just fine. A little disappointed in the Velcro on the jacket but other than that we love the coat for her. We most likely won’t get another season out of it, which is a bummer.

This is my second time purchasing the Canada Pooch waterproof collar, and I’m extremely disappointed. The first collar I bought had the clasp break. I decided to give it another try, but the second collar has been just as bad — it stretches constantly, and I have to readjust it multiple times. This is now the second time my dog has gotten loose because of this collar. The most recent time, it was dark outside, and we have coyotes in the area plus a very busy street nearby. My dog could have easily been hit by a car. I’m so upset and shaken. For the price, I expected something durable and secure. Unfortunately, this collar is neither, and I would not recommend it to anyone who values their pet’s safety.

Delivery was on time.

I will buy again

Excellent

The only issue we have is that the company uses Canada Post to ship its products. Ours arrived on the same day as the latest strike was called otherwise we would still be waiting for it to (hopefully) arrive. We have other products we are interested in buying but they are on the back burner for now.

Everything good

Great

Always consistent. Great quality made items.

Thank you for a fantastic cooling solution for my pug

Great dog attire

Great!

Got here in great time

Slight delay shipping-good communication.

I purchase many items from Canada Pooch. I rely on their great quality.

Shipping was fast via Canada Post to Saskatchewan

No issues. Quick delivery