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I love my mini Sophie, comfortable to wear, cute and admired whilst also able to have everything I need within it due to its unique, gorgeous and practical shape
Two fantastic staff in Windsor. So helpful and provided us with tea and chairs while I was busy trying to sort out my pin which I'd forgotten. They kept my bag aside as it was the last one while we went off for lunch waiting for Amex to call me back to unlock my account. Haven't used my bag yet as it's been non stop raining.
I am in the Caribbean but shipment was fast. awesome
In store it was very nice
Outstanding Customer Care and product knowledge from 'Kadijah', Covent Garden Store. Kadijah answered all my queries and was Warm Polite and Professional and went 'Above and Beyond' to deliver outstanding Customer Care. Kadijah answered all my queries and was Warm Polite and Professional and went 'Above and Beyond' to deliver outstanding Customer Care. As a former Team Leader in the retail and care sectors I can confidently say I was incredibly impressed with the level of service I recieved, and led me to purchase and personalise the bag in store. (I had my eyes on a bag for several years but was just planning to browse in store). You are a credit to your Team and Store. Well done!
It had not been embossed. Unwrapped by my husband on his birthday yesterday. Very disappointing
Parcel abandoned by DPD & lost to who knows where. Gutted
The quality is excellent. The bag is the perfect size for what I need. The salesperson was very helpful and very knowledgeable. I am extremely pleased with my purchase.
It is beautiful!
Great Shop and customer experience!
This is my second purchase and couldn't be happier!
High quality product and I had a great experience. Swift delivery.
A perfect sized bag for yr phone and purse. So well made and great colours too. Very happy with my purchase
Prompt and easy to use - lovely products
Saddle bag is excellent just what my wife wanted
The quality is incredible and it's the perfect size for my wallet, keys, phone, lip gloss, and earbuds for my walk to work.
Love it
This bag is simply marvellous! It’s masterfully crafted, every detail cared for… perfect shipping as well! Only downside, you can’t put the grimmerie diary in it 🤭
Love my new bag it’s amazing. So glad I finally got this bag. It’s a great size but still small enough that it’s not bulky, true to size and fit shown on the website ❤️❤️❤️ Shipping was so quick to the other side of the world. The whole experience has been amazing!
I bought from the shop in Bath where the staff were an absolute joy and could not be more helpful.





| Stars | Count |
|---|---|
| 5 | 13656 |
| 4 | 1011 |
| 3 | 274 |
| 2 | 159 |
| 1 | 282 |
| Total | 15382 |