Good

Thank you!

Perfect experience

Absolutely love my new rucksack which I bought from the Bath branch. They even took the time to have poppies hand painted on the front flap which are beautiful. Thank you George for arranging all of this, great service ☺️. G x

Shipping was great was fast

Recent experience with their under warranty repair services has been incredible from start to finish. Mind you, I live in NZ at present- the team has been nothing short of professional and very accommodating. They offered and followed through a proper send-repair-return process with no additional costs incurring on my end.

Perfect and unique

sales assistant was sweet and very helping!

Excellent

Excellent service.

Easy to buy quick delivery

Items as described and arrived quickly. Only disappointing part coupon code for 1st time buyers didn't work on my purchases because they are part of miffy collection(I guess).

Quick delivery, easy ordering. Could not ask for more.

The service was excellent too — great communication, and wonderful customer care throughout. It really made the whole experience feel special.

Bought at the shop in Covent Garden, great service . I'm very pleased with my purchase . love the colour. I think it would be even better adding an inner pocket in the main compartment .

Good!

Excellent company, well informed emails, quick despatch. Thoughtful packing.

Really pleased with the quality and size of my new bag. It’s well made and the leather is just as I’d hope for. The gold of the fixings on the bag are a lovely colour and don’t make it look cheap - as can often be the case.

I love the Mini, I pair it with a small designer messenger bag (whose size does not allow me to carry much), so I have all of my purse essentials with me. Excellent quality (like all Cambridge Satchel products).

Staff is friendly in Covent Garden