Excellent

Excellent customer support from the time I ordered to when I picked up my shoes at a local store. I only wish I didn't have to wait as long for them, but it was during Black Friday sales, so to be expected. The customer support at the store was superb - they were very helpful allowing me to try on the shoes to confirm they would be a good fit since I had ordered them online. I wore them out of the store that day!!

Excellent boot, good quality and comfort!

Good

Fit like a glove

Great. Very attentive and super customer service oriented

Excellent shoe

Good

I bought it before Black Friday, when the price dropped, I was able to get some refund, happy with that. I also love the design and the quality of leather. It's true to size and fit me perfectly. However, I will suggest not to wear thin socks, the thicker ones make you more comfortable when walking.

Excellent

Ecco continues to outperform most shoe manufacturers. Just need more dark sole tennis lace shoes in leather. Dark soles sell.

Great!

Poor quality product

Good shoe!

when I opened the box the shoe shine container was cracked on the bottom and leaking in the bag. I called customer service and the women that answered my call told me to box it up and put our return sticker on and ship it back at my cost. I bought your shoes in amsterdam before you could buy them in the US. I have been a customer for a very long time and never seen anything like this before! I really hope this is not your NEW way of doing business! The shipping cost is more then your self shine in cheep containers! what happened to the good old oil sponge? That lasted for years. VERY DISAPPOINTED WITH YOU ECCO!