These are by far one of the worst dog products on the market. You can tell the founders of this business are money hungry margin warriors who do not care about their customer and only care about profit. The Canadian pooch suspenders are incredibly cheap. The fact that the top of the suspenders are put together using cheap elastic causes the dogs legs to come out of the suspenders constantly. Additionally, whoever the brilliant engineer that designed the Velcro to be at the bottom of the shoe where water is the biggest threat should be fired. The suspenders are so cheap and designed so poorly that they end up costing the owners more time than it would take to clean their dogs up and it makes the dogs less comfortable than they would be in the rain/snow due to the constant malfunction of the suspenders. I would stay for away from this overpriced garbage and shop for something better on amazon.

I ordered two pairs of boots for over $100. I took my dog’s measurements, I used the online fitting tool and when it cames in, the one pair was WAY to big for one of my dogs. I initiated the return of that pair and even though it’s their website who misled me, I have to pay a restocking fee. Not only that, but both my dogs hate these boots. My oldest who is used to clothing and boots wouldn’t walk and my other dog on leash would go crazy and not wanting to walk either.

As a loyal customer who has purchased many Canada Pooch products over the years—from boots and collars to jackets and hats—I’m very disappointed with their return policy. I ordered the Suspender Boots for my dog during the Black Friday sale, choosing the same size as his first pair. However, this new pair turned out to be significantly smaller. When I tried to return them, I was told I couldn’t because I had already removed the tags—something I only did because I expected them to match the sizing of the original pair. I reached out politely to explain the situation, but the best they could offer was a 20% discount on my next purchase, which can’t even be combined with other promotions. After supporting this local company for three years, this experience has left me deeply disappointed. It makes me question the meaning of the “Positive Impact” section on your About page, which emphasizes genuine care—care I did not feel in this situation.

I'm a first time buyer and dog owner I order a rain coat size 28 and rain boots size 3. The items where to big. When I tried to do a exchange for a different size. I was told the rain coat was a final sale and couldn't be returned or exchanged. I sent both items back. But only got refunded for the boots but not the rain coat I lost 75$ and the item will resold by Canada pooch as new since all the tags are still attached. I'm never ordering from this company ever again they care more about profit than making this rights with the customer

You cannot even cancel an order a few hours it is placed. Do not order from this site as customer service is Poor. And they charge you a re-stocking FEE! Watch out and order from anywhere else.

We all adore this rain coat. I ordered the wrong size first time, but the online service helped coordinate the return efficiently. The new jacket came and it is so perfect. Offers light weight, yet ample coverage. Can easily fit a sweater under it too on a cold day. Very stylish too. It is very easy to put on and easy for her to move about and do her biz. Luv this coat and all the products we get from Canada Pooch!! 🇨🇦

Product came quickly and as expected. My decision to go with this brand for a new harness for my Bernese was based on the 15% welcome discount and free shipping on orders over $75. Even though the size recommended for a Bernese Man Dog was the XL (he is an XL for all other harnesses) it was too small. My Bernese is on the small size as well. No big deal. I thought it wouldn't be an issue to exchange, and it isn't except you then have to pay back the %15 discount code (it only applies one time even though it is the same product) plus another shipping fee. Oh I forgot to mention I didn't get shipping for free on my original order because the $85 harness was the $73 with the discount code. Just disappointing all around. It comes across as a nice welcome deal for new customers but it really is just the same as all the others.

We loved this jacket! Purchased sept 2023, however, the Velcro is starting to peel off. We purchased it for our hunting season from the end of October to the 1st week of Nov. it gets down into the teens and often times snows. We purchased the snow boots for her as well, she adjusted to those just fine. A little disappointed in the Velcro on the jacket but other than that we love the coat for her. We most likely won’t get another season out of it, which is a bummer.

This is my second time purchasing the Canada Pooch waterproof collar, and I’m extremely disappointed. The first collar I bought had the clasp break. I decided to give it another try, but the second collar has been just as bad — it stretches constantly, and I have to readjust it multiple times. This is now the second time my dog has gotten loose because of this collar. The most recent time, it was dark outside, and we have coyotes in the area plus a very busy street nearby. My dog could have easily been hit by a car. I’m so upset and shaken. For the price, I expected something durable and secure. Unfortunately, this collar is neither, and I would not recommend it to anyone who values their pet’s safety.

Delivery was on time.

I will buy again

Excellent

The only issue we have is that the company uses Canada Post to ship its products. Ours arrived on the same day as the latest strike was called otherwise we would still be waiting for it to (hopefully) arrive. We have other products we are interested in buying but they are on the back burner for now.

Everything good

Great

Always consistent. Great quality made items.

Thank you for a fantastic cooling solution for my pug

Great dog attire

Great!

Got here in great time