I am from the U.S. and found a pair of French sneakers on Buy Taiwan that were sold out everywhere. I figured it was a long shot that I could actually purchase and ship them to U.S., but decided to try contact them, and I received an instant response. Sophie and the team were so incredibly helpful and communicative with me, and I had the shoes in my hands just 10 days later, for a reasonable price. I can't speak highly enough about this shopping experience!

I placed my second order Buy Taiwan and it arrived quickly. There was a slight issue with the delivery which they resolved quickly and efficiently. I am VERY impressed with their customer service, fast responses and overall professionalism. I will continue to use them to order items from Taiwan and China Mainland. It is often hard ordering from these places from the UK but BuyTaiwan has made it really easy. Very impressed! Thank you!

I wanted to purchase a rare plush item that was only accessible in Taiwan. I am an American, but I couldn’t find any retailers or third party services that could help me get the specific plush in my region. I looked at multiple Taiwan shopping agents, and eventually gave this platform a try. The services were fantastic. The agent gave me a full detailed quote/invoice with all the numbers after I showed the link of the product. The fee is very fair for everyone for using the services. I did research and translated several products to English on the shoppe/ruten Taiwan websites to find the plush. I will always recommend this service to other users who want to purchase things from Taiwan. Awesome agent that is very kind.

I'm from Malaysia, and requested the assistance of the site to help me purchase an item from Taiwan. They replied very fast, and my purchase was concluded within a few hours. The item reached me in about a week. Highly recommend them if you have any purchases required from Taiwan.

I am from the UK and came across a product I wanted from Taiwan. Wrote to these guys and was given clear and helpful steps on how to proceed by someone named Sophie. Item arrived really quickly and the overall transaction was superb from start to finish. I was really impressed and has given me confidence to buy from Taiwan again! Thank you! :-)

I requested help with buying something from Shopee TW and they were able to help me get it while also keeping me updated all the way through! They provided photos and quick replies— overall very nice customer service! I would definitely use them again ^^ thank you!!