My pannier bags keeep failing. The warranty policy has been good to send me multiple replacement bags, but at this point, I'd really rather just receive a refund.

Poor quality low value

Excellent to deal with & very quick shipping with tracking. AAA+

Great folks to do business with

Empty delivery (envelope was retaped, so maybe not Burley’s fault)

My Flat bed was ship to me in a day or two after ordering it. It arrived in good condition. Easy to put together and figure out.

Great trailer. Perfect for family adventures

Correct parts arrived quickly when I needed replacement parts for an old trailer.

Good.

Seat kinda forces the kid to lean forward

Just waiting for the baby to get a little bigger so we can use our burley

Burley is a great way for me to enjoy riding my e-bike and having my English Bull Terrier come along.

My Travoy trailer and bags are Well designed and very well built!

Me Likie

Your team is responsive and helpful. Thanks for making a great product.

Burley seems to want to help. Should hire some old heads to sort out issues before production.

All good so far. Worth the investment if you have stuff to haul.

Outstanding design. The Travoy, and Travoy Market Bags, are essential for city shopping. On and off the bike. Thank you!

Shopping experience was good.

grat fit for my fat tire bike