Site reviews
Excellent/went above and beyond
I own a ice machine/refrigeration company and I needed a good ice bin for a good price I ordered it online from Burkett and received a courtesy call from Kim and she went above all the rest I have ordered from Made sure everything was correct on shipment I received a very excellent bin for a excellent price Excellent service!!!! When I receive excellent service I can provide excellent service to my customers that depend on my company Recommended most definitely!!
Excellent/went above and beyond
I own a ice machine/refrigeration company and I needed a good ice bin for a good price I ordered it online from Burkett and received a courtesy call from Kim and she went above all the rest I have ordered from Made sure everything was correct on shipment I received a very excellent bin for a excellent price Excellent service!!!! When I receive excellent service I can provide excellent service to my customers that depend on my company Recommended most definitely!!
Director
Great as always! Great Service
Director
Great as always! Great Service
Great to work with. We
Great to work with. We needed an commercial kitchen item and they were able to deliver in two days. They saved the day!
Great to work with. We
Great to work with. We needed an commercial kitchen item and they were able to deliver in two days. They saved the day!
New True refrigerator
The total purchase experience was perfect. Sales to delivery.
New True refrigerator
The total purchase experience was perfect. Sales to delivery.
Recommend highly
Corey was terrific to work with! Shipping was quick and everything was great!
Recommend highly
Corey was terrific to work with! Shipping was quick and everything was great!
The fast delivery and friendly
The fast delivery and friendly service were excellent.
The fast delivery and friendly
The fast delivery and friendly service were excellent.
Great Used Equipment!
We got a used ice machine for our bar that was just what we needed when our old one gave up the ghost. It was a great value and even turned out to be newer than we thought it was. Shipping was prompt and careful and the machine works perfectly. We're very satisfied and will look at Burkett next time we need equipment.
Great Used Equipment!
We got a used ice machine for our bar that was just what we needed when our old one gave up the ghost. It was a great value and even turned out to be newer than we thought it was. Shipping was prompt and careful and the machine works perfectly. We're very satisfied and will look at Burkett next time we need equipment.
Crystal Saylor
Crystal is a great sales agent. Very knowledgeable, friendly, caring and insightful. Always there, and returns calls and emails promptly, when you have a question, or an inquiry about your products. 5 star performance!
Crystal Saylor
Crystal is a great sales agent. Very knowledgeable, friendly, caring and insightful. Always there, and returns calls and emails promptly, when you have a question, or an inquiry about your products. 5 star performance!
You can not go wrong with Burkett Restaurant Equipment
I have ordered a number of items over the years and I have always received my orders promptly. I just ordered a new refrigerator and it was shipped that day and I received it the next day. The selection and prices they have are excellent and the employees are very knowledgeable and friendly.
You can not go wrong with Burkett Restaurant Equipment
I have ordered a number of items over the years and I have always received my orders promptly. I just ordered a new refrigerator and it was shipped that day and I received it the next day. The selection and prices they have are excellent and the employees are very knowledgeable and friendly.
EXCELLENT SALES CUSTOMER SERVICE!
Customer service and professionalism of this company is top notch, from the first online chat inquiry thru each step of purchasing! Very attentive personable and professional service making our purchase of a Scotsman MC0330MA-1 ice maker and B530S ice bin go very smoothly. The Burkett person I first chatted with is also now our future account manager. Working with one person throughout the purchase was very helpful. Especially since this person was exceptionally thorough and detailed, and even followed up after the sale to check if shipping and installation went well and if we were satisfied with the product. I highly recommend Burkett Restaurant Equipment!
EXCELLENT SALES CUSTOMER SERVICE!
Customer service and professionalism of this company is top notch, from the first online chat inquiry thru each step of purchasing! Very attentive personable and professional service making our purchase of a Scotsman MC0330MA-1 ice maker and B530S ice bin go very smoothly. The Burkett person I first chatted with is also now our future account manager. Working with one person throughout the purchase was very helpful. Especially since this person was exceptionally thorough and detailed, and even followed up after the sale to check if shipping and installation went well and if we were satisfied with the product. I highly recommend Burkett Restaurant Equipment!
Stuc's Pizza - Appleton
Burkett was absolutely fantastic throughout the entire purchase process. The communication was fast and accurate. Shipping was handled very nicely and my equipment was delivered well packaged and on time!
Stuc's Pizza - Appleton
Burkett was absolutely fantastic throughout the entire purchase process. The communication was fast and accurate. Shipping was handled very nicely and my equipment was delivered well packaged and on time!
great
great
great
great
Great people!
Michelle was awesome at the store helping us pick out what we needed. And Chris and Nate were amazing during delivery. Can't wait to start using all my new stuff!!!
Great people!
Michelle was awesome at the store helping us pick out what we needed. And Chris and Nate were amazing during delivery. Can't wait to start using all my new stuff!!!
LIFESAVER NAMED CRYSTAL
Friday, March 8th I received a damaged and LATE shipment Stock Pot Stove FROM ANOTHER COMPANY. We were leaving for a huge event on Monday, March 11th and PANIC set-in. ****************LIFESAVER ALERT************* Just a few minutes before closing time on Friday, I got ahold of CRYSTAL @BURKETT. OUTSTANDING customer service is an understatement. She checked their website, inventory, rushed making calls to order and make arrangements for their TOS-ATSP-18-2-LP Cook Rite Stock Pot Stove to be picked up early Monday morning. We picked up the item and headed to our event. Crystal was our lifesaver, and we are VERY GRATEFUL for her help! Definitely will call Crystal for our equipment needs in the future.
LIFESAVER NAMED CRYSTAL
Friday, March 8th I received a damaged and LATE shipment Stock Pot Stove FROM ANOTHER COMPANY. We were leaving for a huge event on Monday, March 11th and PANIC set-in. ****************LIFESAVER ALERT************* Just a few minutes before closing time on Friday, I got ahold of CRYSTAL @BURKETT. OUTSTANDING customer service is an understatement. She checked their website, inventory, rushed making calls to order and make arrangements for their TOS-ATSP-18-2-LP Cook Rite Stock Pot Stove to be picked up early Monday morning. We picked up the item and headed to our event. Crystal was our lifesaver, and we are VERY GRATEFUL for her help! Definitely will call Crystal for our equipment needs in the future.
Fine
Very pleasant shop. Mr. Kim is very professional and polite.!
Fine
Very pleasant shop. Mr. Kim is very professional and polite.!
Our items arrived quickly and
Our items arrived quickly and everything was of great quality. I reached out to customer service with a concern and they addressed the issue promptly. We are very pleased and will definitely order again when and if we have need. Sincerely~ April c/o Benton High School
Our items arrived quickly and
Our items arrived quickly and everything was of great quality. I reached out to customer service with a concern and they addressed the issue promptly. We are very pleased and will definitely order again when and if we have need. Sincerely~ April c/o Benton High School
Great product
We ordered a new grease trap. Package came by UPS in perfect condition and we took it out of the box and realized it was real packed well lots of stuffing to prevent damage. The plumber installed it and it looks fantastic in its spot. Would recommend buying from The Burkett Co.
Great product
We ordered a new grease trap. Package came by UPS in perfect condition and we took it out of the box and realized it was real packed well lots of stuffing to prevent damage. The plumber installed it and it looks fantastic in its spot. Would recommend buying from The Burkett Co.
The convection oven arrived on
The convection oven arrived on time and we have it installed. We have been using it and have had no problems.
The convection oven arrived on
The convection oven arrived on time and we have it installed. We have been using it and have had no problems.
As I was shopping prices
As I was shopping prices on the freezer, I spoke with Crystal Saylor. She was so helpful that I went ahead and purchased the unit from her instead of my usual shop till you drop. Bill
As I was shopping prices
As I was shopping prices on the freezer, I spoke with Crystal Saylor. She was so helpful that I went ahead and purchased the unit from her instead of my usual shop till you drop. Bill
Thank you!
I was happy the showroom had a display of the refrigerator I wanted and even happier with Chris and Joe that delivered and installed the unit. The item arrived in just a couple days in addition to being incredibly satisfied with their professionalism and service.
Thank you!
I was happy the showroom had a display of the refrigerator I wanted and even happier with Chris and Joe that delivered and installed the unit. The item arrived in just a couple days in addition to being incredibly satisfied with their professionalism and service.



