Nice packaging, and the boards are super nice, wish it has pre-build holes to anker it to the wall

Buying, shipping, assembly, product/picture accuracy, was all very good. I have some qualms about advertising this product as a bed for adults. My 11 year old makes the bed wobble just climbing into it and getting comfortable. If I’d have bought this for myself, I’d return it.

Very pleased with order process and Tahoe series

We ordered the adult 800 lb bunkbed with upgrade for our autistic grandson. The upgrade had absolutely no instructions on how to assemble. The 6 brackets sent with upgrade will not fit the support bar. Upon trying to call and email four different times we finally got through by phone. Now they are stating that the brackets sent with upgrade are not needed. Why would they send them and why would we have to pay extra for upgrade? This customer service was horrible and they did nothing to help us.

Got it quickly.

I would order from this company again.

Ordering this product was so easy and the delivery was so convenient.

Huge drawers Miing great use of a small bedroom!

good sturdy bed

Expected the sturdiness to be more for the additional $$ for the 800 lb option.

Very nice bed. It is sturdy and aesthetic. I highly recommend it. You will have some trouble making the top bed with sheets if you put the bed into a corner as pictured so make sure you have room to have it a foot or so from the corner. If you float the Queen bed to the left or right, there is room for a narrow side table.

Ordering was easy, shipping was very fast and a small part that was damaged was replaced immediately!

Easy to order and would order again.