Very concise and of course professional

Exceptional

Top shelf experience. Shipping was fast and efficient. Package was safely secured. Although recertified, I couldn't tell other than the price. No blemishes No scratches. Brand new cables, case. Im impressed. I would definitely recommend it.

I love the value I get when purchasing B&W refurbished products.

Great headphones and speedy delivery

Amazing. The whole process from navigating your site, to a speedy purchase, breathtakingly quick delivery, and a rapid setup were all incredible. I might never purchase headphones from another company again.

Needed factory reset but the automated help worked in fixing the issue.

Well done

The process by which I ordered, returned and ordered a different model was flawless. Much appreciated. The quality is awesome as well.

Perfect!!

Excellent value for the sound quality and convenience. 1000% recommended.

Excellent!

Shipping of my product was very fast and efficient.

Shipping was fast, and purchasing experience was smooth.

The sound isn't as good as people make it out to be; it’s roughly middle-of-the-pack—a 3+ out of 5. My overall rating for $800 headphones would be zero, though I can't actually give that score. The design is interesting enough, but everything else is a downside. Your ears get sweaty after just 10 minutes; it’s terribly uncomfortable.

Excellent customer service team

My unit had a scratch and a dent.

Sometimes anc is not working

Zero complaints. Came quickly, communication was clear from B&W and the courier the entire way. They actually came a day earlier than I was expecting them.

Fantastic customer service. Attention to detail. Bespoke. Knowledgeable. Personable and friendly. Give them a call. You will not regret it.