Good service

Beautiful quality products...

I made a comment on Instagram about how I wish I knew about the percale sheets because the signature sheets I bought were way too hot and I truly wasn’t expecting a reply back. But the customer service I received back was so amazing! I was more than happy with the solution she came back with! I’m definitely staying a customer now.

I have been buying sheets and pillows from Boll and Branch for a few years and find they are the best on the market. The quality of the sheets are amazing. The softest and they hold up to washing really well. The pillows are equally as good. I stick by this product also for their great customer service and commitment to keeping organic and safe.

My order was a replacement order as UPS had delivered original order to wrong address. Kailee in customer service was very helpful in sending out a replacement immediately.

I purchased a goose duvet. It was very warm( medium weight) I was disappointed in the cotton cover. I thought it should have been a better quality, considering Boll & Branch is a reputable company. I’m returning it for a refund. The employee who sent the message was very prompt & kind. I did purchase sheets some time ago. They are good quality & love them. Thank you again to the team for excellent service!

My wife did not want me to buy the sheets in the beginning. After getting the sheets she was a true believer. Neither of us can believe that it took us so long to purchase sheets of this caliber. We both definitely notice a difference after a nights sleep in these sheets. It is an investment to purchase the bill and branch products but it was well worth it especially if you can get them during a promotion. We have the bath towel, hand towels, and bath mat in addition to a set of the percale sheets. With this purchase we received a free sweater knit throw and that throw is the best small blanket I have ever fathomed in my life. Every night it’s a fight between my wife my dog and myself on who gets that throw. We already have plans for the next order from bill and branch. We just want to wait for the Mother’s Day promotion. At that time we will be buying sheets for ourselves and my mother in-law. Plus I guarantee I will be compelled to buy a couple other items. I want people to know that me and my wife are just regular people with regular jobs and we can not afford to make purchases like this all the time so when we do it has to be worth it. You spend close to 50% of your life in your bed. The difference these sheets make in your life are definitely worth the price.

I had a problem with an order I received and customer service helped me with the return and made it very easy. I'll purchase another set as I do really like the organic sheets.

I received my order of a cal king down duvet insert a few days ago and am so happy with the quality and comfort of my product. It was a little pricey AND I think it is worth every penny. The order came fairly quickly and when I reached out to customer service they responded within twelve hours with an answer to a question I had about the product. My item came in a secure well sealed box to my home. Overall I am very pleased with my duvet insert and my experience so far with Boll and Branch.

We own a king size set of white bed sheets, pillow cases & duve cover. They are by far the softest & brightest white colour bed sheets we have ever owned. We LOVE them. We will only buy from Boll & Brand going forward. They are simply the best. It was our decorator who suggested this brand to us. You will LOVE them!!!

I made a mistake in ordering an item. Boll and Branch made the return and reorder easy.

Difficult to finally get to the return label. Sheets are beautiful!

Katie responded to my inquiry quickly, followed up the very next day, and made me feel good about a customer service experience!

They feel fantastic and I can't wait until getting into bed tonight. Thank you

Boll & Branch sheets are the best on the market. Their customer service support is outstanding with very quick response time. I highly recommend you dive in for your best sleep ever!

Purchased several luxury sheets and returned each one until a tried Boll & Branch! They are extremely comfortable. Love them.

I purchased my first set of Boll and Branch flannel sheets after listening to rave reviews on talk radio for quite a while. I was excited to get my new sheets and they were luxuriously comfortable. Since we only use our flannel sheets in the winter months here in the south, I enjoyed them for two seasons, but then experienced a problem with 2 holes in the fitted sheet after washing them. I contacted customer service and they immediately Came to my rescue and are sending me a new fitted sheet. I am pleased with this outcome and will buy more sheets in the future!

this bedding is very luxurious!

I love Boll & Branch! Such great service AND a superior product!!!

I have boughten numerous sheet sets, duvets and have received many compliments. I have also, purchased for my adult children and friends. Just by word of mouth and experience, with these luxurious products it has started a chain reaction that I believe will not stop. High quality products and customer satisfaction with being a loyal customer.