biOrb Customer Care was very helpful with an online purchase I was trying to make and actually processed it for me! I appreciate that kind of personal service.

Very happy with the fast delivery and safe packaging of my supply order

Easy ordering and shipping was super fast.

Have not used heater pack yet but am thrilled with how user friendly products are

Easy ordering and quick shipping. Thank you!

Customer service was excellent, but I don’t understand why I can’t get the part I need

I am loving your products so far. Keep creating beautiful art. 😊

Website was extremely difficult to use. There was a BOGO sale going on and was almost impossible to get the order correct. Some of the items were clearly old stock and were coming apart. Luckily I had aquarium safe glue to glue pieces back. Would have been better to skip the “sale” and just get a better price elsewhere.