Grace was very helpful in resolving an issue I was having with my camera. Just provided an order number and a short video then she was able to replace my camera in 2 days. Thanks Grace

After experiencing issues with the button function on the monitor I was able to contact easily and have a replacement monitor sent out. I am very happy with the standard of customer service and speedy replies. The monitor and cameras are great and a must have for any family!

Very happy with purchase

Very fast delivery, just two days.

Easy to instal and to use. Absolutely love it.

Easy to deal with and efficient shipping

Brilliant range of vision, quality camera, picks up on even small sounde and has the ability to use multiple cameras at once. Really happy with our new monitor!

Perfect way to monitor your newborn. The camera(s) have all the functions you need, and the monitor is very helpful to avoid always having the phone in your hands. The fact the base has holes makes it perfect to also be hung on the wall and monitor the crib like other more expensive camera. I think it is an essential all parents should have.

Schneller Versand

I owned my camera and monitor for 13 months, unfortunately my camera started making an awful buzzing sound so I contacted customer service. After all their recommendations on how to fix the issue didn’t solve the problem, they sent a replacement camera for me right away.

I have this monitor and it is really good for two small children. I recently had to contact the customer service team who were great and resolved my issue very quickly and easily. Thank you.

Issue with my camera thermometer, this was quicky resolved by Grace

Bought in January for the arrival of our 2nd child. We have been very pleased with it, and the screen is so clear, I can clearly see both children in split screen which you can move around to get better views. Sadly, for unknown reason, my parent unit stopped working. But the amazing customer service got back me within hours and have sent out a new parent unit! I am delighted with the product and the service!

Babysense (in particular Grace from the Customer Success team) provided brilliant service and covered the issue that I had under warranty. Thanks for the excellent service as always.

Very efficient, very helpful

Simple d’utilisation, livraison plus que rapide

This is a MUST HAVE to every parent especially if you have multiple children or multiple nap spots! The split screen or single screen option is great in addition to the super easy set up (no more WiFi woes). It also has its own monitor which I like way better than using my phone! I don’t know how I’ve existed as a mom of young kids without this product.

Everything was straightforward when purchasing and delivery was efficient, also pleased about the warranty given.

Service was great!

I genuinely cannot fault this camera – it performs brilliantly. But even more impressive is the customer service, which is truly second to none. Over the past few years, we’ve encountered a few minor issues with the camera and even some physical damage to the monitor. Each time, we’ve been sent a replacement item completely free of charge. Absolutely outstanding support – truly above and beyond!