Awful experience.

I have not yet received the item yet. After attempting to get the item expedited I still haven't seen it. DN did reach out to me with an invoice for expedited shipping which I failed to respond to. My fault, but then they just didn't ship the item at all!

I got exactly what I asked for, the drone does more than I thought, great experience

Excellent service!!!!!

Received very quickly and works great!

I purchased my drone on a saturday night and i needed it to arrive on tuesday. I payed extra for 2 day (business day) delivery and it arrived right on time!! Its a beautiful beast!

these people are great my first order a 640 t autel bad from factory so went with the parrot things seem to be better

DroneNerds is always an excellent provider of drone related products and excellent customer service.

I had a great experience. There was an issue with my delivery address (can't ship to PO Box) and they messaged me and we got it resolved. The drone came quickly.

Great service. Very good packaging.

I worked with Daniel V. on this purchase and a few issues I had learning this new Enterprise drone. He was very helpful and kept me apprised of the delay and then how to get setup with DroneZone. Thank you.

It works

A terrible yet typical experience with a drone reseller. The salesman was very responsive until I told him I was going to make the purchase then he started ignoring my questions. The shipping was horrible. Everything I was told about how the shipping was going to occur, was incompetently handled. First my order was canceled because I use a PO Box instead of my home address. I trust the people in my local post office a whole lot more than I do you company. I had to place the order a second time and this was unacceptable. The person who made the decision to cancel my order without even contacting me to tell me why and work it out was incompetent. The shipping agent I was working through didn't follow through with what he told me, and because I was out of town, Fedex began delivering and telling me , because I was not at my home to sign and accept the deliveries, they were going to send the order back to the sender. If they did, I would not be placing the order a third time and would have demanded a total refund. I had to call/email both DN and Fedex 3 times each to get the order delivered to the correct location. It was a last call to a manager at Fedex that finally figured out how to do it right. I could not make this change on my own because your shipping agent shipped the packages with very strict conditions that were not acceptable because it was totally out of my control. DN doesn't hold all the blame for this fiasco, Fedex had their share of bad communication too. The amount of bad communication and shear incompetence within both companies is unbelievable. Needless to say, I will never buy anything from DN and I will never recommend to anyone else to buy anything from DN. That includes my students, my co workers, and other companies I deal with on an daily basis.

All I wanted was a new battery,not one that was depleted that was sitting on the shelf for 2 years. Battery doesn't fit in the drone without force.

I recently had the pleasure of receiving exceptional service from Josh at Drone Nurses in Miami. He patiently guided me through the process of updating my drone, providing me with comprehensive knowledge about the website and the entire repair process. Josh walked me through each step, ensuring that I had everything I needed to submit my drone for processing at the DJI Center in Texas. The reason I gave him five stars is not only due to his excellent communication but also because of the reassurance he provided me. I felt confident that everything would be taken care of and that my drone would be repaired efficiently.

Quick and reliable service and shipped out very quickly. Highly recommend Drone Nerds.

Fast repair with great communication. I had a major mishap with my DJI drone and needed repairs. I looked at several online repair shops and decided on Drone Nerds. It was easy to start a repair ticket. All info needed was spelled out. The charges were easy to understand. I was notified when they received it with photos of what I sent. The repair statement was brief and to the point. The entire experience from ticket submission, to packing, to mailing to receiving my drone back was 14 days. I received in great packaging.

Daniel was great in addressing all of my concerns and seeing me thru the purchase process as well as helping beyond the purchase. I look forward to doing more business with Drone Nerds.

Dronetag is my go to for remote ID modules. I’m glad Drone Nerds had them in stock. Great shopping experience and fast shipping.

After warranty process hopefully this will go up